Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 34

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

October 18, 2021

Dealership Rating
Employee Rating

I got my 2021 Honda Accord EX-L last night from Susanna Yim. She’s an excellent sales person. Very attentive, knowledgeable, helpful and friendly. Thank you, Susanna! More

by Flowers1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord and thank you for leaving us a great review!

Oct 20, 2021

Flowers1 responded

You are welcome!

October 17, 2021

Dealership Rating
Employee Rating

너무 친절하시고 프로페셔널 합니다..그리고 고객이 어떤 도움이 필요한지 빨리 이해하시고 방법을 찾아 줍니다.차에 대한 설명을 너무 잘해 주십니다. 날씨가 더워도 오랜시간을 같이 밖에서 차량 설명을 해주셨습니다. 다음에도 꼭 다시 올겁니다. Very Kindness, Professional Greet adviser. Good friend ship. perfect t More

by danielcho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving us a 5-star review!

Oct 19, 2021

danielcho responded

One of the friendliest dealers I've ever been to. Susan has a lot of knowledge about cars. She takes care of what customers want and solves them quickly. I fully understand why she's a bestseller. She is really kind. And she listens to us and agrees with us. She doesn't just sell cars, she brings happiness.

October 16, 2021

Dealership Rating
Employee Rating

Susanna was THE best. She made the whole process very easy for me. I dread the whole car buying process but I will definitely come back and buy the rest of my cars from Susanna in the future. I will reco More

by dgustilo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time out of your day to share your experience and leave us a 5-star rating! We are thrilled that Susanna made the process an enjoyable one, and congrats on your new car!

October 12, 2021

Dealership Rating

Susana customer service is 5 star quality service she made the process easy I appreciate everything thank you. More

by Angelalemanjr20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2021

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave us this feedback on Susanna. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2021

Dealership Rating
Employee Rating

Susannah provided excellent service. All negotiation and pricing was done before I got to the dealership. Once I arrived she was prompt and the paper work took less than 30 minutes. If you want someone that More

by Arkmandal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Norm Reeves Honda Superstore Cerritos responded

Thanks for the wonderful review and feedback on Susanna. We're thrilled that you had such a positive experience, congrats on your purchase!

October 09, 2021

Dealership Rating
Employee Rating

She was very professional in handling all our paperwork and she knows everything about the car that you would like. More

by Itscoraly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

Itscoraly responded

I recommend Susanna she is soo friendly and very professional.

October 08, 2021

Dealership Rating
Employee Rating

I came in and Susanna Yim helped me get the car I wanted. She do her best to get me a fair deal. I am happy to have Susanna being very patient from the beginning to completion. More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Norm Reeves Honda Superstore Cerritos responded

John, we are very happy to have provided you with such a positive experience. Congrats on finding the car you wanted and we're happy that Susanna could be of assistance!

October 03, 2021

Dealership Rating
Employee Rating

Excellant service and knowledgable. Answered all my questions. The transaction was quick and easy. They had good selection More

by richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Norm Reeves Honda Superstore Cerritos responded

Happy we could help, Richard! Thanks for the 5-star review and congrats on your car!

October 02, 2021

Dealership Rating
Employee Rating

Susana was so helpful and helped me find the best deals! She’s definitely the best salesperson at Norm Reeves Honda! More

by Osman Valle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Norm Reeves Honda Superstore Cerritos responded

We appreciate the kind words on Susanna, thanks for sharing!

September 28, 2021

Dealership Rating
Employee Rating

Susanna is the best dealer we’ve done business with. She’s very professional, tentative, and caring. She listens to your wants & needs and will do what she can to satisfy your expectations! More

by Heng.anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2021

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the fantastic review of Susanna, we love to hear it!

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