Susanna Yim | Page 60

Normreeves Honda is the Best dealership! Susanna made my purchase super smooth as always, she has a lot of knowledge on cars. I am very satisfied with the purchase I made. Thanks again sus Susanna made my purchase super smooth as always, she has a lot of knowledge on cars. I am very satisfied with the purchase I made. Thanks again susan More

Report | Print

Reliable and fast service Susana met us on her morning off to accommodate our schedule! She’s reliable and friendly. We always shop at norm reeves and are happy with the servi Susana met us on her morning off to accommodate our schedule! She’s reliable and friendly. We always shop at norm reeves and are happy with the service provided. More

Report | Print

Great service Good service, highly recommends, will let anyone of my family come to buy the car. Top of the line service. Enjoy buying the car, good job. Good service, highly recommends, will let anyone of my family come to buy the car. Top of the line service. Enjoy buying the car, good job. More

Report | Print

Team Susanna Susanna is very friendly, knowledgeable about the car we were looking at. Very informative and answered all our questions courteously. It was a plea Susanna is very friendly, knowledgeable about the car we were looking at. Very informative and answered all our questions courteously. It was a pleasure doing business with her and will recommend her to my family and friends. More

Report | Print

Team Susanna! From the very start I was treated with respect, dignity, and kindness. Susanna helped my family buy the perfect car at a great price! We love you From the very start I was treated with respect, dignity, and kindness. Susanna helped my family buy the perfect car at a great price! We love you Susanna! Thank you! Dan Romero More

Report | Print

An Absolute Relief Susanna gave us a breath of fresh air. An absolute pleasure to work with and crystal clear on our deal. We called in to make sure the car we inquired Susanna gave us a breath of fresh air. An absolute pleasure to work with and crystal clear on our deal. We called in to make sure the car we inquired about was still available, and she made sure to save the car for us since we had driven from San Diego to Cerritos to see it. Her bright attitude during the test drive sold us on her character, and she was very reassuring, as this was our first car purchase. If we buy another Honda, it will surely be from here and through Susanna! More

Report | Print

Easy peezy Susanna is the one to go to for your first time car buying experience! She was straight to the point and gave us lots of options. No stress. Susanna is the one to go to for your first time car buying experience! She was straight to the point and gave us lots of options. No stress. More

Report | Print

Great service with good price This is my 3 rd car from Susanna. This time I feel more comfortable and happier than last time. If I need another car I will looking for her again. This is my 3 rd car from Susanna. This time I feel more comfortable and happier than last time. If I need another car I will looking for her again. Thank you Susanna More

Report | Print

Susanna Was A Gem Susanna literally made the whole buying experience a simple task. She wasn’t hesitant at all with helping me get the car that I wanted. She made so ma Susanna literally made the whole buying experience a simple task. She wasn’t hesitant at all with helping me get the car that I wanted. She made so many attempts to get me the fairest price that fit well to my needs. I’m so happy I chose her to help me with financing my first vehicle and how much of a positive spirit she was while helping me. She went above and beyond to helping me through this and wasn’t at all trying to just sell me something. I truly do appreciate her ! Thank you so much, Susanna! More

Report | Print

Happy Ending !! Happy ending...and it's not the type you would get from a massage parlor :-) My son and I visited Honda Cerritos looking at the 2019 Sonic Gray Hond Happy ending...and it's not the type you would get from a massage parlor :-) My son and I visited Honda Cerritos looking at the 2019 Sonic Gray Honda Civic Type R. I was expecting to pay around $3K above MSRP and that would be my limit. To our surprise, when we look at all the accessories, and mark-up, the final price came to about +$49K. My son was feeling sad that he would not be driving home with the new car he has been waiting for. I told him not to have high hope of negotiating the price down. I thanked Sandra and didn't want to waste any more of her time knowing I would not be paying the asking price. She asked me what was my price expectation and I told her that she needs to be near my Max number to even have a real conversation. She went to talk to her manager and came back with a proposal to remove accessories, and other mark-ups, and came slightly above my threshold. Since I am getting tangible accessories, I felt the price was fair, and purchased the car. The smile on my son's face made my day. I felt that Sandra went to battle for me and got me to a striking distance that allowed me to make an informed decision. I highly recommend her, and I would personally go back to her for future purchases (i.e. a daughter coming to age). More

Report | Print