Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 8

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,002 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,002 Reviews

Write a Review

Dealership Experience

13 yrs, 11 mos

Industry Experience

18 yrs, 11 mos

Languages Spoken

English English

Korean Korean

1002 Reviews of Susanna Yim

July 01, 2025

Dealership Rating
Employee Rating

Susanna was an easy person to work with and understood what we wanted. Smooth and easy. More

by Jackie.Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amir Fanous

Jul 02, 2025

Norm Reeves Honda Superstore Cerritos responded

Smooth, easy, and everything you wanted—that’s Susanna’s signature move! So glad we hit the mark for you. Thanks, Jackie.

June 30, 2025

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Employee Rating

Susanna was very helpful and efficient in helping me get my car !! She answered all questions quickly and ensured I recieved everything I needed! More

by Kjamj01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for dropping this note for Susanna! Her mission is 100% helpfulness, and she’s thrilled you felt supported. If any other questions pop up, you're welcome to reach out, and we hope you enjoy the road ahead with your new car.

June 02, 2025

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Susanna was very helpful and very knowledgeable. I was very happy with her service and attitude More

by Joem03
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mazen Abdeh

Jun 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you! Susanna is so happy to hear you felt supported, and Mazen is grateful you noticed the team effort. Your appreciation of their knowledge and attitude makes our day—enjoy every mile in your Honda!

May 19, 2025

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Susanna been the greatest in helping me get out of my lease twice to get into in a newer vehicle. Will only purchase my vehicle through her More

by heng.peter12
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Sounds like Susanna has earned your loyalty! Thank you, Peter, for sharing this 5-star feedback. It'll make Susanna's day for sure! Whenever you need to find your next ride, all of us (including Susanna) will be here to help.

May 11, 2025

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Susanna was amazing! She understood exactly what I wanted and worked to make sure I could get it. She was very efficient & made sure to get me in and out. More

by emilyt5912
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
May 12, 2025

Norm Reeves Honda Superstore Cerritos responded

Efficiency is our middle name, and we’re so happy Susanna delivered just that! Knowing you got in, out, and back on the road with exactly what you wanted makes our day. Thanks for riding with us!

April 26, 2025

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Susanna is literally the best sales rep I have ever experienced. I’ve owned over 10 cars across numerous brands, dealers, and even brokers; my time with Susanna is always the best. I wanted to trade in More

by Tiffany.l.tang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 28, 2025

Norm Reeves Honda Superstore Cerritos responded

Hearing about another lightning-quick deal with Susanna is like music to the ears. Be sure to check out our latest new vehicle specials online so the next quick swap is even sweeter. Thanks for making Norm Reeves Honda Cerritos your go-to spot!

April 13, 2025

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No strong arm tactics or coercion used. Suzanne listened to our needs and found the car we were looking for, with no attempts at add-ins. More

by bvonstietz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 14, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with us. We're delighted that Suzanne could help find the perfect car for your needs and we hope you enjoy it. Thank you for trusting us, and we'll see you next time!

April 11, 2025

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It was Great service and many choice of the vehicle in the dealer shop. Perfect! More

by john.park
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Trade-in Experience
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Recommend Dealer
Yes
Apr 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your excitement, John! We're thrilled you enjoyed our vast selection and great service—sounds like it was a perfect match for you. We can't wait to welcome you back for another exceptional experience.

April 03, 2025

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Susanna Yim made purchasing a new vehicle super easy and hassle free. She went out of her way to ensure I got the exact model and color that I wanted. Susanna provided excellent customer service. She was p More

by ssantacruzpolak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

Apr 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Susanna would be happy to help any family or friends you send her way! Thank you for sharing your thoughts, and we had a blast working with you on your new Honda purchase. Take care and drive safely!

March 23, 2025

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Employee Rating

Susanna was super easy to work with, and clearly very experienced! She was knowledgeable about the car and quickly responded to all of our questions. We would definitely come back and work with her aga More

by DeanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore Cerritos responded

Your kind words about Susanna truly warm our hearts. We’re delighted she offered you clear, expert insights and swift responses. When you’re ready to explore more details or compare features for your next ride, our vehicle reviews and comparisons can provide even more guidance.

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