Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
Start your review of Suzanne Knorzer.
Suzanne Knorzer
Suzanne  Knorzer at Bentley Atlanta
Refer Me
not yet rated

Suzanne Knorzer

Service Manager

Bentley Atlanta

10995 Westside Pkwy
Alpharetta, GA 30009

Contact Me

Formally from Ohio, I now consider Georgia my home. I grew up in the automotive business as my father was a new car dealer. My time away from work I enjoy golf, antiques, being on the water and travel. Providing Extraordinary Bentley Atlanta experiences since 2009.

Industry Experience

12 yrs, 5 mos

Languages Spoken

English English

3 Reviews of Suzanne Knorzer

October 24, 2020

Dealership Rating
Employee Rating

"Terrible. I took my Bentley in for service due to..."

- Bentley

Terrible. I took my Bentley in for service due to overheating. Told twice it was ready. Picked it up and it’s still overheating. I’ve been without the car about 2 months now. I’m traveling roughly 400 miles each way the two times I’ve come to get it. It’s disappointing to take a car to a dealership for work and they can’t get it done. Mr Barron; I have yet to have him introduce himself after all of this; just email; and I’m pretty sure he knows I’m coming to pick up the car.. I feel if they cannot repair their own product-he as well as the service manager and mechanic should be “let go”. Insulting to themselves Mr Barron said they’d cover shipping to another location to get my overheating problem resolved. Sad. I was also disappointed how dirty they left the door pulls and the steering wheel when I picked it up,the outside filthy as well.-and I let them know when I’m coming. It like they don’t care or I’m bothering them. Just terrible! I couldn’t imagine Lamborghini telling me to take my Lamborghini to another Lamborghini dealership for service; or even Acura or Ford. Unbelievable!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

May 07, 2018

Dealership Rating
Employee Rating

"Extraordinary!"

- Mr. B

Carsen and the team helped us with recent transactions with professionalism as well as thoughtfulness. We couldn’t be happier with the experience. Thanks to you all.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Sid Barron, Lauren Miller, Carsen Cornell , Chris Tuckley

May 11, 2017

Dealership Rating
Employee Rating

"Awesome Service and Support"

- Roy Z.

I recently bought a used Bentley - with support from Carsen - and it was a first class experience. I have since used the service department for routine work and also found them to be very professional. Definitely the best car dealer experience I've had!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Sid Barron , Carsen

1
1 - 3 of 3 results

Dealership Inventory (22 Vehicles)

used 2017 Bentley Continental GT car, priced at $170,000
2017 Bentley Continental GT
used
Black exterior
Automatic
AWD
used 2013 Bentley Continental GT car, priced at $109,000
2013 Bentley Continental GT
used
N/A exterior
Automatic
AWD
used 2015 Jaguar XJ car, priced at $32,000
2015 Jaguar XJ
used
White exterior
Automatic
RWD
used 2020 Bentley Bentayga car, priced at $179,000
2020 Bentley Bentayga
used
N/A exterior
Automatic
AWD
used 2015 Bentley Continental GT car, priced at $137,000
2015 Bentley Continental GT
used
Silver exterior
Automatic
AWD
used 2019 Land Rover Range Rover car, priced at $89,000
2019 Land Rover Range Rover
used
Gray exterior
Automatic
4WD