Svet Valchev | Page 21

Customer for Life Last week I returned to J. Phelan Dodge to complete a deal trade up from my 2014 Challenger to a 2015 Challenger. This is my 4th Challenger (all from Last week I returned to J. Phelan Dodge to complete a deal trade up from my 2014 Challenger to a 2015 Challenger. This is my 4th Challenger (all from Svet) in the last 5 years. The experience was outstanding as usual. I also purchased a Jeep Cherokee for my daughter at Xmas time and again Svet hit a homerun on the deal. Svet has become like a member of the family at this point. He is beyond fair and accommodating. He always works a fair deal and works directly with the customers understading of the process. I am a mopar guy and Svet will be my salesman as long as he employed there. Two added items: The addision of Tom Phelan has somehow made the experience even better. It feels like it did a year ago when Jimmy was one of the managers (R.I.P., Jimmy). More

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Drove Away Happy Svet was so nice to work with on our purchase. He was very accommodating and listened to what we were wanting and needing in a new vehicle. He unders Svet was so nice to work with on our purchase. He was very accommodating and listened to what we were wanting and needing in a new vehicle. He understood that we had a certain monthly payment price as my husband would be having major spine surgery and would be out of work for a while healing - we needed to assure that we kept the monthly payments where we knew we could pay during this rough patch approaching. We also did not want to drive away in a vehicle that we could afford but didn't love. In today's world, you want to "shop" around, which we did extensively online. We still felt that we were getting the best deals with some of the nicest folks at Jack Phelan. More

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Great experience, no games! Some times you buy a new car, and you walk away not feeling so good. I can haggle, but it always leaves me feeling dirty. The last time I purcha Some times you buy a new car, and you walk away not feeling so good. I can haggle, but it always leaves me feeling dirty. The last time I purchased a car they valued my trade 8k below market. I ended up making a good deal, but afterwards I regretted no going somewhere else. Jack Phelan was upfront with their pricing. Their prices are listed on their website. When I inquired about an price it was even better. Svet my salesman was awesome. He knew the car in and out. He showed me things three other salesman hadn't. We had a deal within 30 minutes of my arrival at the dealer. He then expedited the rest of the process. As you know this has the potential to drag on for hours. The Phelan team responded, and I was out the door with my new Durango RT quicker then I thought possible. No regrets this time. Overall best dealer/salesman combo I have encountered. Thank Svet More

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Jeep Wrangler Unlimited I am a returning customer to Jack Phelan and I was surprised to see that they now sell Jeeps. I dealt with a salesman named Svet. He was great. He I am a returning customer to Jack Phelan and I was surprised to see that they now sell Jeeps. I dealt with a salesman named Svet. He was great. He did everything to help me find the right vehicle and was very honest and up front with what it would take to get me to a price point I was comfortable with. More

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Absolutely terrific experience, will gladly refer them We truly were pleasantly surprised at how friendly and attentive Mr. Svet Valchev was with our purchase of our new Dodge Journey. He answered all our We truly were pleasantly surprised at how friendly and attentive Mr. Svet Valchev was with our purchase of our new Dodge Journey. He answered all our questions knowledgeably which helped us easily make the decision to purchase this car. I would gladly recommend family and friends to see Mr. Valchev for the purchase of an automobile. Thank you again for such a positive experience. We love our Dodge. More

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No pressure, friendly negotiation It had been 14 years since I last bought a new car, so I wasn't looking forward to going through the whole sales process. Thankfully, Svet made it oh It had been 14 years since I last bought a new car, so I wasn't looking forward to going through the whole sales process. Thankfully, Svet made it oh so easy. There was no pressure to buy something we didn't want. He made sure to continue asking us what we wanted, and he eventually found a perfect vehicle for us. We were able to test-drive and look at several vehicles until we settled on one that fit our needs. We also got a surprisingly high price for our trade-in vehicle. I'll echo a couple others in saying I was hoping for the full tank of gas, but that's a minor complaint. All in all, a pleasant, professional and issue-free deal. More

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Fantastic experience and Deals I had and amazing first experience at this dealership. I walked in with an idea of what I wanted, and I left out with my dream car. All of the sales p I had and amazing first experience at this dealership. I walked in with an idea of what I wanted, and I left out with my dream car. All of the sales people are memorable because of their customer service which was incredible. They try their best to fit the best match of a car for you and what your looking for. They really help to work with you on the prices even when it's a little over your range. I would recommend this car dealership to anyone and for anyone who does come in please specially ask for the sales associate Svet Valchev, he was amazing and helped my mom and I pick out the best car possible! Please come and visit! More

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Great experience Had a great experience when purchasing my Jeep recently at Jack Phelan in countryside. I met Svet and Rich upon arrival at the dealership and both mad Had a great experience when purchasing my Jeep recently at Jack Phelan in countryside. I met Svet and Rich upon arrival at the dealership and both made me feel real comfortable from the first minute. Throughout the entire process, Svet was very helpful, honest and worked hard with Rich to get the car I wanted within my price range. You could tell both wanted me to be completely satisfied with my purchase. Appreciated the extra time Svet took with me when I was weighing my decisions. More

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Efficient and Professional Experience A no nonsense, professional and efficient salesman. After briefly meeting Svet, he quoted a price over the phone and that is exactly what we paid. W A no nonsense, professional and efficient salesman. After briefly meeting Svet, he quoted a price over the phone and that is exactly what we paid. Within 24 hours after speaking with Svet we purchased a van that fit are requirements and budget. He worked extremely hard to find EXACTLY what our family wanted. I haven't experienced this level of customer service in years. I will highly recommend him to anyone looking for a car. When we purchase our next car I will definitely make this our first stop. More

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best deal ever! Svet.Ruben and Dan are the best guys ever! If you really want to buy a car those THE guys.Thank you!I love my new van!and the price! Svet.Ruben and Dan are the best guys ever! If you really want to buy a car those THE guys.Thank you!I love my new van!and the price! More

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