Syed Rizvi

Best customer service I’ve ever had would definitely come back. Fast friendly and they treat you like family back. Fast friendly and they treat you like family More

by keif.cameron27 Verified Customer Verified Customer

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NORTHSTAR KIA’s service department is excellent. They care for your vehicle as though it was theirs. Very courteous very professional client service representatives My representative Cosimo was fa They care for your vehicle as though it was theirs. Very courteous very professional client service representatives My representative Cosimo was fantastic, went above and beyond for me. Thank you Cosimo. More

by lgambar Verified Customer Verified Customer

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Excellent customer Service Very Professional personnel Helpful information Clear communication with clients The waiting area is very clean Helpful information Clear communication with clients The waiting area is very clean More

by LESLIEBENNETT Verified Customer Verified Customer

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The service consultant name cosmo was the best I've ever encountered his professionalism is top self I will always come back there encountered his professionalism is top self I will always come back there More

by timothyharley1965 Verified Customer Verified Customer

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Great service. Friendly and fast. Came in last minute and was helped expeditiously. Thank you Friendly and fast. Came in last minute and was helped expeditiously. Thank you More

by nathanielecohen Verified Customer Verified Customer

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Amazing service at first i was thrown off a little but after i got some food we all settled in we spoke realistically an with no pressure no lies i was able to walk out with the car i been dying for after i got some food we all settled in we spoke realistically an with no pressure no lies i was able to walk out with the car i been dying for More

by FREDDIEX21 Verified Customer Verified Customer

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The service was great! Took out a nail and didnt pay a thing. The service and the people working there was nice. Took out a nail and didnt pay a thing. The service and the people working there was nice. More

by mandyzhang282 Verified Customer Verified Customer

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Awesome, great serivice. The staff are very friendly, and they take care of my car very well. The staff are very friendly, and they take care of my car very well. More

by SILLACHARLESTONDIRECT2 Verified Customer Verified Customer

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I’m sorry, I ever went to this dealership in the first place. I was lied to from the very beginning, I was told that the SUV I was interested in was at another lot, turned out it wasn’t. Then, I was told place. I was lied to from the very beginning, I was told that the SUV I was interested in was at another lot, turned out it wasn’t. Then, I was told it was on a rig being driven down to y’all’s dealership and would be there in 2 days, not there, then told in 4 days, not there. Oh! Yes, I was told I could change the color, or model, Ha! If, I wanted a different color, I would’ve ordered or chose a different color. Also, for some reason my salesman couldn’t return my call when he said he would. Also, when it came down to my payment amount, I let it be known I didn’t want my payment more than $400.00. In fact, we had a brochure that had a coupon for $2,000 off a 2025 new KIA plus some other incentive to purchase a vehicle, but at a different dealership. We called to see if we could use this coupon at your dealership and we were told yes we could, it even showed an example payment of $399. I believe. When our salesman came back with a quoted pmt. of idk how much, but it was definitely way over $400. Our salesman (Charlie) went back to his supervisor and came back with another amount, still way over $400. Then, Charlie and his supervisor came back and his supervisor said to get the pmt. down to where I needed it to be, we would need to put down $2,000. Ugh! And at that our pmt. would still be $495 and I stuck to my gun and said NO I said, $480, the super said, $490, I looked at him and said $485. He, smiled and said ok and we shook hands. When we met up with the financial gentleman and signing paperwork, he told us, my pmt. was going to be $633. I about came unhinged and said, NO, NO THAT’S NOT WHAT WE AGREE ON, so they went and got Charlie our salesman, because I knew Charlie was our witness and would verify the amount. Once, Charlie was in there, then the financial guy said, the payment quoted to us didn’t include TTL, seriously!! Why didn’t Charlie or his supervisor say something when we were shaking hands on the $485 amt.? I think it was a dirty underhanded move on the supervisors and Charlie’s part. Maybe not so much Charlie, he was fairly new and learning. Too bad he was learning dirty tricks. Unfortunately, since we had been waiting two weeks and put down two thousand dollars and our lease was coming up, I felt we really had no choice but to purchase the KIA SUV with the pmt. of $633. Now, that I look back, I should’ve stuck to my gun and stood up and said NO asked for my $2,000 and walked out. I don’t recommend this dealership at all to anyone. It’s my opinion, they are a crooked business, in saying this, I’m not saying that all KIA dealerships are misleading. The BEST KIA dealership is YONKERS!! We leased from them in 2016 and again in 2022. Never had a problem!! Now, approximately six weeks in we had an issue with the KIA Connect, which we couldn’t start the SUV remotely. So, my husband made an appointment to take it in. My husband stated that the service department was excellent. After the problem was fixed they even washed the SUV. More

by KJWL22659 Verified Customer Verified Customer

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Great dealership filled with helpful staff, wonderful amenities and a knowledgeable, communicative and cleanly service center. amenities and a knowledgeable, communicative and cleanly service center. More

by anthonytexter Verified Customer Verified Customer

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