"Felt held hostage by the dealership for a key that was a we "
- TGLASS4U Verified Customer
We were told to come in between one and two to pick up a key on our we owe. We forgot to bring the extra key to our trade in vehicle and told them we would mail it as soon as we got home and they would have it is two days. We live over an hour from the dealership and cannot drive it every day taking g off work. Your staff said I could not get my key unless I brought my traded car key in. I left. Telling them they could just buy a new key for the mercedes I traded. I felt held hostage and not trusted. I will let others know on Facebook and those that ask me about the way I was treated. I will not be back for service or anything else and will not use the owner's dealerships if this is how he wants his business ran
Sylvester was very knowledgeable and explained differrent options in depth. Took time to make sure I was comfortable with the transaction and got right on price. I would specifically recommend Sylvester to anyone that's looking to go Nissan as well as Curt.
September 2019 marks a year with my car. Two service visit and Sherry has ALWAYS been a sweetheart. From the time I walk in. Until she hands me my keys. I was pleasantly surprised on July 4th. A full cookout. Burgers, hotdogs and all. I love Sutherlin Nissan. Keep up the good work!
Mike Monterro and his staff made our car buying experience very pleasant. We received personal service as they found the vehicle that met our parameters. There were no surprises in the process which is unique and shows the integrity and manner in which they do business. I would highly recommend Sutherlin Nissan
Sutherland Nissan at Mall of Georgia helped me and did a great job.Sylvester greeted me and helped me get into a 2019 Nissan Altima with the help of Seung Kim and I thank both of them for everything they did. I'm a happy customer and you could be too . Thank you Sutherland Nissan.
I have now bought 5 cars from Sutherlin Nissan, and I can honestly say that it has been a pleasure to purchase from them each and every time. The salesmen have always been very professional, and have always worked to get me the best deals. I would definitely recommend Sutherlin Nissan to anyone.