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TJ Samhouri

Overview Reviews (66) Inventory (39)

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TJ Samhouri

TJ Samhouri | Page 5

General Manager

Bentley Jacksonville

7137 Bentley Rd
Jacksonville, FL 32256

I moved to Jacksonville on Jan 12th 2020 to help open this wonderful dealership. My wife and I moved here from Sam Diego, CA. We love it here People in Jacksonville are so nice and welcoming😊.

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4.8

66 Reviews

I moved to Jacksonville on Jan 12th 2020 to help open this wonderful dealership. My wife and I moved here from Sam Diego, CA. We love it here People in Jacksonville are so nice and welcoming😊.

Overview Reviews (66) Inventory (39)

Dealership Experience

6 yrs, 1 mo

Industry Experience

30 yrs, 10 mos

Specialties & Trainings

Dealership Operations. Sales, Finance, Customer Satisfaction, Recruiting and Hiring

4.8

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of TJ Samhouri

January 05, 2023

Dealership Rating

Employee Rating

Very welcoming - Tony did a great job from the time I arrived to when I picked the car up arrived to when I picked the car up More

by al.bartello

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Assi, Tony Escalante, Kyle Hayes, Mick Reynolds, Nicole Visaez

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Jan 12, 2023 -

Bentley Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

December 31, 2022

Dealership Rating

Employee Rating

It was the first time I purchased a vehicle over 3 hours away. When we got there I was very nervous because of the atmosphere. All of those Bentleys, Alfa Romeo and more. After meeting Pavlo and looking at away. When we got there I was very nervous because of the atmosphere. All of those Bentleys, Alfa Romeo and more. After meeting Pavlo and looking at the car my wife and I felt very welcome. They gave us a price for our trade in that was very reasonable. From there we meet managers and TJ Samhouri. I’m 65 years old and bought my share of cars and I can honestly say this was the best experience I’ve ever had buying a car. From the bottom of my heart thank you. Keith and Vickie More

by Keithtemple44

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Pavlo Palatsidis , Joseph McLemore

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Jan 12, 2023 -

Bentley Jacksonville responded

Congratulations on your new car! Thank you for taking the time to write about your experience! It is wonderful to hear that Pavlo was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

December 16, 2022

Dealership Rating

Employee Rating

Everyone at the dealership is very nice and respectful and make sure the car gets the service. It deserves. and make sure the car gets the service. It deserves. More

by jacks3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Assi, Tony Escalante, Kyle Hayes, Mick Reynolds, Nicole Visaez

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Dec 19, 2022 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon

November 03, 2022

Dealership Rating

Employee Rating

The best buying decision I’ve ever experienced ! Transparent, open , and customer focused. , I didn’t buy a car. I joined a family. Transparent, open , and customer focused. , I didn’t buy a car. I joined a family. More

by wfsfsu

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Assi, Johnson Dore, Lenny Matolka

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Nov 10, 2022 -

Bentley Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

October 27, 2022

Dealership Rating

Employee Rating

Johnson was amazing through the whole process. Also, the manger and finance staff was very nice and very welcoming. Thank you to Johnson for his hard work and helping us make this happen. We will Also, the manger and finance staff was very nice and very welcoming. Thank you to Johnson for his hard work and helping us make this happen. We will be back for our next car for sure. Thank you 😊 More

by Hurdler1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Assi, Johnson Dore, Lenny Matolka

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Oct 28, 2022 -

Bentley Jacksonville responded

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

October 19, 2022

Dealership Rating

Employee Rating

Responsive, enthusiastic, professional, great representation for the brand and dealership. Will definitely use the team again for next one! representation for the brand and dealership. Will definitely use the team again for next one! More

by mhenkels

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pavlo Palatsidis , Frank - great job!

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Oct 28, 2022 -

Bentley Jacksonville responded

Thank You for the great review! We appreciate your business and look forward to working with you again soon.

September 14, 2022

Dealership Rating

Employee Rating

Exceeded expectations. Mr Dore was professional, knowledgeable, and willing to ginger extra Milevtondatusfy our needs. Mr Dore was professional, knowledgeable, and willing to ginger extra Milevtondatusfy our needs. More

by dcook12

Verified Customer

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Johnson Dore

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Sep 29, 2022 -

Bentley Jacksonville responded

Thank you for your review and kind words! We are so pleased to hear about your experience, and look forward to working with you again in the future!

September 06, 2022

Dealership Rating

Employee Rating

Great Service Friendly atmosphere attention to customer detail, good follow up pre and post sale detail, good follow up pre and post sale More

by BigRrd

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Assi, Kelly Hicks, Lenny Matolka

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Sep 14, 2022 -

Bentley Jacksonville responded

Thank you for the 5-star review! We are happy to hear that your experience was excellent. We hope to continue to provide you great service for the years to come!

August 09, 2022

Dealership Rating

Employee Rating

From the time I walked in the door JT and Lenny were so helpful and friendly. The entire experience was seamless and I felt truly appreciated. helpful and friendly. The entire experience was seamless and I felt truly appreciated. More

by swalden

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danny Assi, Kelly Hicks, Lenny Matolka

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Aug 09, 2022 -

Bentley Jacksonville responded

Thank you for the great review! We appreciate your business and look forward to working with you again soon.

July 29, 2022

Dealership Rating

Employee Rating

Stellar service and knowledgeable team. Made buying a luxury vehicle luxurious. Lenny and team were great. Shout out to TJ. Made buying a luxury vehicle luxurious. Lenny and team were great. Shout out to TJ. More

by Ang712

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kelly Hicks, Lenny Matolka

Report | Print

Aug 02, 2022 -

Bentley Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

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