TJ Samhouri
TJ Samhouri at Bentley Jacksonville

TJ Samhouri | Page 6

General Manager

Bentley Jacksonville

7137 Bentley Rd
Jacksonville, FL 32256

Contact Me
4.8
66 Reviews

I moved to Jacksonville on Jan 12th 2020 to help open this wonderful dealership. My wife and I moved here from Sam Diego, CA. We love it here People in Jacksonville are so nice and welcoming😊.

Dealership Experience

6 yrs, 1 mo

Industry Experience

30 yrs, 10 mos

Specialties & Trainings

Dealership Operations. Sales, Finance, Customer Satisfaction, Recruiting and Hiring

4.8

66 Reviews

Write a Review

66 Reviews of TJ Samhouri

June 10, 2022

Dealership Rating
Employee Rating

Everyone at Bentley/Maserati of Jacksonville was truly wonderful. I have purchased many luxury and exotic cars over the last 20 years. These folks deserve true praise for the professionalism and friendlin More

by MDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis , Johnson Dore, Tony Escalante, Kyle Hayes, Kelly Hicks, Lenny Matolka, Kyle McKenna, Glen Owen

Jun 22, 2022

Bentley Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

April 28, 2022

Dealership Rating
Employee Rating

This truly became the best car buying experience I’ve ever had. Pavlo was exceptional at every point from the initial call to the wave goodbye off the lot. He was so polite & super professional. I never More

by Jleathen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis , Katlin Bertram, Devin

Apr 29, 2022

Bentley Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that Pavlo was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

April 12, 2022

Dealership Rating
Employee Rating

Brandan was absolutely amazing! I dreaded walking in to the Maserati dealership because I didn’t want to play any games with the normal sales guys. Well, Brandan made it one of the More

by Mfulmorehardwick
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brandan Gray , Jason

Apr 13, 2022

Bentley Jacksonville responded

Thank you for taking the time to write about your experience Brandan! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

March 31, 2022

Dealership Rating
Employee Rating

Wonderful experience with Pavlo at Bentley Jacksonville. He went above and beyond to ensure the car met my expectations and also provided excellent hotel and restaurant recommendations as I was traveling fr More

by Aksel.Schnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pavlo Palatsidis , Danny Assi, Kelly Hicks

Apr 01, 2022

Bentley Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that Pavlo and Kelly were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

January 22, 2022

Dealership Rating
Employee Rating

Susan and I had an incredible buying experience at Bentley of Jacksonville yesterday, 21 Jan 22. Johnson Dore, our Sales Consultant, did a phenomenal job demonstrating the features and technical capab More

by cjenkins01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Assi, Johnson Dore, Wyatt

Jan 22, 2022

Bentley Jacksonville responded

Dear Susan, It was a pleasure meeting you and your husband Charles. We are grateful for the opportunity to be of service. We hope that you will enjoy your New Bentley for years to come. Thank you for trusting us with your car purchase. We are looking forward to serving you for years to come. TJ Samhouri General Manager 7604731817

December 05, 2021

Dealership Rating
Employee Rating

Integrity is everything in experience and the lack of it abounds with this dealership. Should you wish to discuss this please do not hesitate to email me at billsussman0804@aol.com More

by BillSussman0804
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Danny Assi, Kyle McKenna

Jan 22, 2022

Bentley Jacksonville responded

Dear Bill, We appreciate your comments. We apologize for not living up to your expectations. We dropped the ball. As you and I chatted we are using this as a learning experience for us. . That's how we can get better.We value all your comments regarding you experience at our dealership Wishing you all the best. TJ Samhouri General Manager 7604731817

Jan 23, 2022

BillSussman0804 responded

I am responding to you as you have been very professional in our conversations and I KNOW that you are sincere in speaking with me. In an attempt to get this relationship back on track, you suggested that I speak to one of your managers to do some corrective work on a paint chip on the hood of my Bentley. As you may recall,this was just before Christmas and New Years so when we spoke,he said that he would call me after the holiday to schedule this work which he said the dealership did not do. I never heard from him again until I called and even then, it took some time to respond..I called Bentley of Orlando and they responed immediately. The work will be done this coming week and will cost $987.00. What else can I say? Thank you once again for your personal courtesy but these type of situations will lose you considerable revenues in the future. Very Respectfully, Bill Sussman

October 12, 2021

Dealership Rating
Employee Rating

Johnson, TJ and Danny were a dream to work with! This is my 2nd Bentley and won’t be my last! Johnson made this transaction an enjoyable one. L♥️VE my new car! #bentleyfamily More

by Tracyvanacore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Assi, Johnson Dore, York Mauritz

Dec 14, 2021

Bentley Jacksonville responded

Thank you for the positive review and congratulations on your new Bentley Tracy! We look forward to seeing you again in the future! -The Bentley Jacksonville Team

August 25, 2021

Dealership Rating
Employee Rating

Brandan was by far the best salesman for me. Thank you for a lovely experience buying my dream car! ❤️❤️❤️ If ever in the market for luxury, reach out to Brandan. He’s clear, knowledgeable, experienced an More

by BAILBONDSEXPRESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandan Gray , York Mauritz

Dec 14, 2021

Bentley Jacksonville responded

Thank you for the positive review! We are happy to hear that Brandan helped you with the purchase of your dream car! Congratulations! -The Bentley Jacksonville Team

August 10, 2021

Dealership Rating
Employee Rating

These guys are great, especially Johnson my sales rep. He went above and beyond to make this deal really easy and straight forward. I really appreciate their whole team and would highly recommend them a More

by jerry12345
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Assi, Johnson Dore, York Mauritz

Sep 23, 2021

Bentley Jacksonville responded

Thank you for the great review Jerry! We are so pleased to hear about your positive experience, and look forward to working with you again in the future. Respectfully, Maranda Shelton Social Media/Event Planner

June 01, 2021

Dealership Rating
Employee Rating

They’re awesome they are relentless on making you happy and getting you in a car thanks Bentley for everything you have done for me More

by ericcamon2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Assi, Johnson Dore, York Mauritz

Dec 15, 2021

Bentley Jacksonville responded

Congratulations Eric on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that our personnel were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future! -Bentley Jacksonville Team

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