The only reason my sale went through was because of TJ.
He was professional, kind, patient and helped seal the deal. I had a terrible experience with management (who is now no longer there) so it delayed s
He was professional, kind, patient and helped seal the deal. I had a terrible experience with management (who is now no longer there) so it delayed several issues along the way. TJ continued to support and guide me through the process and I'm so grateful he is at James Wood! He is the only reason I didn't take my business elsewhere.
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by nicromine
Verified Customer
Verified Customer
Mar 13, 2025 -
Tom Clark Auto Park responded
Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that TJ was able to support you through the process. At James Wood Chevrolet Denton, we strive to provide excellent customer service, and it's great to know that TJ made a positive impact. If you have any further questions or need assistance, please feel free to reach out. We hope to serve you again.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Super easy process- no pressure- great sales person and
finance guy- totally made it quick and easy!
finance guy- totally made it quick and easy!
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by heatherannrollins
Verified Customer
Verified Customer
Mar 11, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was seamless and enjoyable. Our team strives to provide a no-pressure environment, and it’s great to know that our sales and finance staff met your expectations. We appreciate your feedback and look forward to assisting you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Great experience over all.
Very patient and explained the process well. TJ was knowledgeable and helpful. He found us out perfect car.
Very patient and explained the process well. TJ was knowledgeable and helpful. He found us out perfect car.
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by lam33gb
Verified Customer
Verified Customer
Feb 19, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's fantastic that TJ was able to assist you with finding the perfect car and that he explained the process to your satisfaction. We appreciate your kind words and hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
TJ was outstanding.
Excellent communication and had everything ready to go when I arrived. In and out in less than 1 hr!
Excellent communication and had everything ready to go when I arrived. In and out in less than 1 hr!
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by jamesbernethy
Verified Customer
Verified Customer
Feb 18, 2025 -
Tom Clark Auto Park responded
Thank you, James, for your fantastic review! We're thrilled to hear that TJ provided you with outstanding service and that you were in and out so quickly. We strive to make the car-buying experience efficient and enjoyable here at James Wood Chevrolet Denton. We hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
TJ is a great salesman, excellent costumer service, I had
a great experience getting my new truck. Highly recommended.
a great experience getting my new truck. Highly recommended.
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by JOSELEYRIA
Verified Customer
Verified Customer
Feb 08, 2025 -
Tom Clark Auto Park responded
Thank you for your kind words! We’re thrilled to hear you had a great experience at James Wood Chevrolet Denton and that TJ provided you with excellent customer service. Enjoy your new truck, and we appreciate your recommendation! We look forward to seeing you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The whole experience was stress-free.
TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised.
TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised.
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by 3longhorns83
Verified Customer
Verified Customer
Other Employees Tagged:
Russ Ellis, Juan in finance.
Feb 04, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We are thrilled to hear that your experience at James Wood Chevrolet Denton was stress-free and that TJ helped make your truck delivery smooth and timely. We appreciate your kind words, and we hope to see you again for any future needs. Enjoy your new truck!
Sincerely,
James Wood AutoPark Management | 940-591-9663
TJ and Kenneth Wood in used cars were great in my
experience purchasing a preowned vehicle.
experience purchasing a preowned vehicle.
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by eeburns1
Verified Customer
Verified Customer
Jan 23, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We’re thrilled to hear that TJ and Kenneth made your experience purchasing a preowned vehicle so great. At James Wood Chevrolet Denton, we strive to provide excellent service, and your feedback means a lot to us. We hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
This dealer should not try to sell cars if they can’t do
online financing. The communication with our sales rep was minimal as I had to ask for updates every step of the process. It should not take 5 days t
online financing. The communication with our sales rep was minimal as I had to ask for updates every step of the process. It should not take 5 days to finalize a car deal, especially for someone preapproved. None the less, the car is fine, but already needs to be taken in to the shop for maintenance due to some minor features that should/could have been repaired prior to resale.
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by jessicahicks78
Verified Customer
Verified Customer
Jan 22, 2025 -
Tom Clark Auto Park responded
Thank you, Jessica, for sharing your experience with us. We understand your concerns regarding the online financing process and communication during your purchase. At James Wood AutoPark, we strive to provide a smooth transaction for our customers, and your feedback is invaluable in helping us uphold our standards. It's good to hear that you're satisfied with the car itself. Please feel free to reach out to us directly so we can assist you further and work towards a positive resolution. Thank you again for your feedback.
Sincerely,
James Wood AutoPark Management | 940-591-9663
TJ Smith helped me get the vehicle I really wanted and
stayed within my budget. He was very patient answering my questions and went above and beyond to help me understand all the technology my vehicle ha
stayed within my budget. He was very patient answering my questions and went above and beyond to help me understand all the technology my vehicle has. I highly recommend him and will be back for my next vehicle purchase.
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by audrey.adams31
Verified Customer
Verified Customer
Jan 10, 2025 -
Tom Clark Auto Park responded
Thank you so much for your wonderful review! We’re thrilled to hear that TJ was able to help you secure the vehicle you wanted while staying within your budget. His dedication to customer service and patience in explaining the technology truly reflects our standards at James Wood Chevrolet Denton. We look forward to assisting you with your next vehicle purchase!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The check engine light came on the day after we bought it
and the truck died the next day. We had to pay $2,000 to get it running again on a "certified" pre-owned car. Obviously not a very rigorous inspect
and the truck died the next day. We had to pay $2,000 to get it running again on a "certified" pre-owned car. Obviously not a very rigorous inspection process.
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by kdpkent
Verified Customer
Verified Customer
Jan 08, 2025 -
Tom Clark Auto Park responded
Thank you for sharing your experience with us. We understand your concerns about the check engine light and the issues you faced with your truck shortly after purchase. At James Wood Chevrolet Denton, we strive to ensure the quality of our certified pre-owned vehicles, and your feedback is essential in helping us improve our inspection process. We encourage you to contact us directly so we can address your situation and work towards a resolution. Thank you for bringing this to our attention.
Sincerely,
James Wood AutoPark Management | 940-591-9663
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