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TJ Smith

Overview Reviews (88) Inventory (423)

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TJ Smith

TJ Smith | Page 5

Internet Sales

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

4.8

88 Reviews

4.8

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (88) Inventory (423)

88 Reviews of TJ Smith

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February 17, 2025

Dealership Rating

Employee Rating

Great experience over all. Very patient and explained the process well. TJ was knowledgeable and helpful. He found us out perfect car. Very patient and explained the process well. TJ was knowledgeable and helpful. He found us out perfect car. More

by lam33gb

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 19, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at James Wood Chevrolet Denton. It's fantastic that TJ was able to assist you with finding the perfect car and that he explained the process to your satisfaction. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 15, 2025

Dealership Rating

Employee Rating

TJ was outstanding. Excellent communication and had everything ready to go when I arrived. In and out in less than 1 hr! Excellent communication and had everything ready to go when I arrived. In and out in less than 1 hr! More

by jamesbernethy

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 18, 2025 -

Tom Clark Auto Park responded

Thank you, James, for your fantastic review! We're thrilled to hear that TJ provided you with outstanding service and that you were in and out so quickly. We strive to make the car-buying experience efficient and enjoyable here at James Wood Chevrolet Denton. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 05, 2025

Dealership Rating

Employee Rating

TJ is a great salesman, excellent costumer service, I had a great experience getting my new truck. Highly recommended. a great experience getting my new truck. Highly recommended. More

by JOSELEYRIA

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Feb 08, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words! We’re thrilled to hear you had a great experience at James Wood Chevrolet Denton and that TJ provided you with excellent customer service. Enjoy your new truck, and we appreciate your recommendation! We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 01, 2025

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Employee Rating

The whole experience was stress-free. TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised. TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised. More

by 3longhorns83

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Russ Ellis, Juan in finance.

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Feb 04, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We are thrilled to hear that your experience at James Wood Chevrolet Denton was stress-free and that TJ helped make your truck delivery smooth and timely. We appreciate your kind words, and we hope to see you again for any future needs. Enjoy your new truck! Sincerely, James Wood AutoPark Management | 940-591-9663

January 22, 2025

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Employee Rating

TJ and Kenneth Wood in used cars were great in my experience purchasing a preowned vehicle. experience purchasing a preowned vehicle. More

by eeburns1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christyn Gill, Kenneth Wood

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Jan 23, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that TJ and Kenneth made your experience purchasing a preowned vehicle so great. At James Wood Chevrolet Denton, we strive to provide excellent service, and your feedback means a lot to us. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 20, 2025

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Employee Rating

This dealer should not try to sell cars if they can’t do online financing. The communication with our sales rep was minimal as I had to ask for updates every step of the process. It should not take 5 days t online financing. The communication with our sales rep was minimal as I had to ask for updates every step of the process. It should not take 5 days to finalize a car deal, especially for someone preapproved. None the less, the car is fine, but already needs to be taken in to the shop for maintenance due to some minor features that should/could have been repaired prior to resale. More

by jessicahicks78

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

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Jan 22, 2025 -

Tom Clark Auto Park responded

Thank you, Jessica, for sharing your experience with us. We understand your concerns regarding the online financing process and communication during your purchase. At James Wood AutoPark, we strive to provide a smooth transaction for our customers, and your feedback is invaluable in helping us uphold our standards. It's good to hear that you're satisfied with the car itself. Please feel free to reach out to us directly so we can assist you further and work towards a positive resolution. Thank you again for your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663

January 09, 2025

Dealership Rating

Employee Rating

TJ Smith helped me get the vehicle I really wanted and stayed within my budget. He was very patient answering my questions and went above and beyond to help me understand all the technology my vehicle ha stayed within my budget. He was very patient answering my questions and went above and beyond to help me understand all the technology my vehicle has. I highly recommend him and will be back for my next vehicle purchase. More

by audrey.adams31

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chase Whaley, Christyn Gill

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Jan 10, 2025 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We’re thrilled to hear that TJ was able to help you secure the vehicle you wanted while staying within your budget. His dedication to customer service and patience in explaining the technology truly reflects our standards at James Wood Chevrolet Denton. We look forward to assisting you with your next vehicle purchase! Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2025

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Employee Rating

The check engine light came on the day after we bought it and the truck died the next day. We had to pay $2,000 to get it running again on a "certified" pre-owned car. Obviously not a very rigorous inspect and the truck died the next day. We had to pay $2,000 to get it running again on a "certified" pre-owned car. Obviously not a very rigorous inspection process. More

by kdpkent

Verified Customer

Recommend Dealer

Other Employees Tagged: Buddy Morris

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Jan 08, 2025 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your concerns about the check engine light and the issues you faced with your truck shortly after purchase. At James Wood Chevrolet Denton, we strive to ensure the quality of our certified pre-owned vehicles, and your feedback is essential in helping us improve our inspection process. We encourage you to contact us directly so we can address your situation and work towards a resolution. Thank you for bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

January 05, 2025

Dealership Rating

Employee Rating

Great experience working with TJ on the deal. Would definitely come back again for my next car Would definitely come back again for my next car More

by brandon.granberry

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 07, 2025 -

Tom Clark Auto Park responded

Thank you, Brandon! We’re thrilled to hear you had a great experience working with TJ at James Wood Chevrolet Denton. We appreciate your trust in us and look forward to assisting you again for your next car! Sincerely, James Wood AutoPark Management | 940-591-9663

January 04, 2025

Dealership Rating

Employee Rating

TJ went beyond to match my trade in value and getting me a deal on a new truck. Overall the process was fairly fast and easy. Everyone at James wood was also very pleasant and friendly with my family. a deal on a new truck. Overall the process was fairly fast and easy. Everyone at James wood was also very pleasant and friendly with my family. More

by Cristian

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 06, 2025 -

Tom Clark Auto Park responded

Thank you so much for your wonderful review, Cristian! We’re thrilled to hear that TJ went above and beyond to help you with your trade-in and get you a great deal on your new truck. It's great to know that you and your family felt welcomed during your experience at James Wood Chevrolet Denton. We look forward to seeing you again, and we appreciate you sharing your experience! Safe travels in your new truck! Sincerely, James Wood AutoPark Management | 940-591-9663

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