TRACY SMITH
TRACY SMITH at Big M Chevrolet

TRACY SMITH

Service Manager

Big M Chevrolet

704 N. Dixie Blvd
Radcliff, KY 40160

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4.4
29 Reviews
4.4

29 Reviews

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29 Reviews of TRACY SMITH

January 21, 2026

Dealership Rating
Employee Rating

They always do a great job when I come to see them great people to do your business with More

by shawnterry8377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Big M Chevrolet responded

Thanks, Shawn!

January 02, 2026

Dealership Rating
Employee Rating

Thank you for the excellent service and treatment, I will becoming back in the future More

by sanders.marcus10
Recommend Dealer
Yes

Other Employees Tagged: Jessica Dunn

January 01, 2026

Dealership Rating
Employee Rating

Everything was fine but I asked if they put air in the tires along with the oil change to which they said yes, but there had been no air added to my tires after completion More

by danimoss987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 10, 2025

Dealership Rating
Employee Rating

Staff is always helpful. Job done right. Wait time is minimal with an appt. Good job More

by wait.subtler.0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 18, 2025

Dealership Rating
Employee Rating

Did the 75,000 mile service, oil change cabin air filter, and tire rotation, all went well but was was a little pricey. More

by bncocusa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 17, 2025

Dealership Rating
Employee Rating

Very hard to get a hold of for service, takes to long for service to get done More

by coulterdonna59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Dunn

October 20, 2025

Dealership Rating
Employee Rating

Great service and outstanding staff John Whelan and entire team at Bib M Chevrolet are too notch More

by markham4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Whelan

Nov 06, 2025

Big M Chevrolet responded

Thanks mark!

October 09, 2025

Dealership Rating
Employee Rating

Best experience I’ve ever had with a dealership maintenance department John is an outstanding service advisor. More

by william.endicott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Big M Chevrolet responded

Thank you!

October 08, 2025

Dealership Rating
Employee Rating

No no no no no no no no no no no no no no non More

by joedcox7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2025

Dealership Rating
Employee Rating

Great service, great people and the folks at BIGM Chevrolet in Radcliff is like family. More

by dormananthony
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Big M Chevrolet responded

Thank you!

1

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