Talisa Albanese | Page 2

Talisa is an extremely strong and positive representative to the customer. She is knowledgeable, conscientious, customer caring person. She is the best I’ve ever dealt with and I’m 71 years old. to the customer. She is knowledgeable, conscientious, customer caring person. She is the best I’ve ever dealt with and I’m 71 years old. More

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It was a pleasure working with Talisa. She answered all of my questions and provided support and options for upcoming appointments. My only nit and this is not on Talisa spent $1,550 and She answered all of my questions and provided support and options for upcoming appointments. My only nit and this is not on Talisa spent $1,550 and car was not washed or floor Matt’s vacuumed More

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Service was very complete. Lexus was on time, service department was very courteous. I was advised of all scenarios for the service and was apprised every step of the way. Lexus was on time, service department was very courteous. I was advised of all scenarios for the service and was apprised every step of the way. More

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On time. Kept me posted. Very pleasant and respectful staff. Comfortable environment. Very clean bathroom facilities Kept me posted. Very pleasant and respectful staff. Comfortable environment. Very clean bathroom facilities More

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Great experience. Talisa was exceptional in communicating timeframes and costs. Appreciated informative video. Thank you. Talisa was exceptional in communicating timeframes and costs. Appreciated informative video. Thank you. More

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As always, my experience at Lexus of Hingham and Talisa was excellent. They explained what service would be done and how long it would take. I also had my car detailed -- came out looking brand new!! was excellent. They explained what service would be done and how long it would take. I also had my car detailed -- came out looking brand new!! More

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Talisa Albanese, Service Consultant at Herb Chambers Lexus, Hingham was excellent and incredibly knowledgeable regarding my Lexus RX350 F-Sport. She had a vehicle ready for my use while my vehicle was h Lexus, Hingham was excellent and incredibly knowledgeable regarding my Lexus RX350 F-Sport. She had a vehicle ready for my use while my vehicle was having new Michelin tires installed, rear brakes serviced and having full vehicle check. More

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After doing for months with an issue with my Lexus GX 550 and getting conflicting information from the corporate Lexus office it was nice to have Patrick from Herb Chambers Hingham call me and explain to me and getting conflicting information from the corporate Lexus office it was nice to have Patrick from Herb Chambers Hingham call me and explain to me exactly how the process works. That's all that one can ask for when dealing with any dealership or any service department. He was very upfront and professional and made me aware of the proper channels and how things are done whereas I was confused when speaking to Lexus directly. Thank you again to the service department there at Herb Chambers Lexus of Hingham especially to Eric, Talisa and Patrick. I look forward to one day having the issue addressed by Lexus and having you be able to fix the vehicle once and for all. Greatly appreciated the call. Purchase with confidence as they stand by their workmanship. More

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Made appointment for technical advice on new NX hybrid. Tech rep was “unavailable” for assistance. Sales rep was not particularly helpful. Tech rep was “unavailable” for assistance. Sales rep was not particularly helpful. More

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They were very accommodating, understood my concerns and were able to address them in a timelymanner. . were able to address them in a timelymanner. . More

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