Eric Castillo

Price was different when I picked up my car, they told me taxes not added, although I repeated the price to the service rep, how I know this is that they taped the conversation between me and the rep. The pr taxes not added, although I repeated the price to the service rep, how I know this is that they taped the conversation between me and the rep. The price quoted should be the actual price. More

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Always extremely helpful, professional and convenient. Happy to have my car serviced with Herb Chambers Hingham Happy to have my car serviced with Herb Chambers Hingham More

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Mark Hausman is beyond a doubt the most responsive, professional and honest Lexus sales represenatives I have known. Mark is a pleasure to deal with . I say so after purchasing nearly twenty Lexus s professional and honest Lexus sales represenatives I have known. Mark is a pleasure to deal with . I say so after purchasing nearly twenty Lexus s from numerous sales people. More

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I researched the car Audi Q7 and went to location and was assigned to Adam . He was knowledgeable about the financing. He made little to no conversation regarding the vehicle. We went for test drive he turn assigned to Adam . He was knowledgeable about the financing. He made little to no conversation regarding the vehicle. We went for test drive he turn on heated seat still no detail about car. Upon receiving. Car the muffler was dangling and a foreign substance vomit like was in back passenger floor. Both instances were concerning due to the obvious sight of discrepancy. I was appalled of this service from a flagship dealership. This was something I would expect from a mom and pop auto center. It let me with a unforgettable feeling of my business was not important as other customers. I was informed to return vehicle which was inconvenient due to my new schedule. Overall it was high priority to sell the unit but on satisfying the customer was least important when vehicle was delivered. A sad unsatisfied customer especially when I choose Lexus Hingham to initiate the car buying process. I hoped love ones and friend would not like to encounter this subpar customer service. More

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All employees from General Manager Patrick to delivery man Lou were pleasant, efficient, informed, polite and timely. I will purchase another Lexus from Chambers because of the excellent service that I r man Lou were pleasant, efficient, informed, polite and timely. I will purchase another Lexus from Chambers because of the excellent service that I received. Thanks to all employees involved in solving my problem. Outstanding dealership!!!!!!!! More

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McKee was very professional and helpful. To my surprise, we wound up having some hearty laughs. Surprised only because he struck me as very serious, and indeed, he was serious about his jo To my surprise, we wound up having some hearty laughs. Surprised only because he struck me as very serious, and indeed, he was serious about his job, but couldn’t help laughing at our banter. It’s always wonderful to share some humour…though not at the expense of professionalism. More

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Kevin was very knowledgeable and professional. Top class service from a quality dealership, thank you Kevin and Eric! Top class service from a quality dealership, thank you Kevin and Eric! More

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Excellent customer service. From check in to check out. Very happy with my visit. James was great. From check in to check out. Very happy with my visit. James was great. More

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Everyone was kind and understanding. I appreciate how all staff talked respectful and smiled. Very nice people. I appreciate how all staff talked respectful and smiled. Very nice people. More

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Patrick and his staff were extremely sensitive to my needs in replacing my automobile and locating a very good replacement. They couldn’t have been more helpful and patient with all of my question's and needs in replacing my automobile and locating a very good replacement. They couldn’t have been more helpful and patient with all of my question's and concerns. More

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