
Tamara Mhmd
Internet Sales Manager
Clay Cooley Volkswagen of Park Cities
5555 Lemmon Ave
Dallas, TX 75209
26 Reviews
Write a ReviewDealership Experience
1 yr
Industry Experience
2 yrs, 4 mos
Specialties & Trainings
Volkswagen Level 3 Master Certified - Product Specialist
26 Reviews of Tamara Mhmd
April 12, 2025
Very poor customer svc and management! The car has been in the shop twice since I bought it in 11/24 after putting a $1500.deposit down! 1st😤 & 2nd🤬 time! The car has been in the shop twice since I bought it in 11/24 after putting a $1500.deposit down! 1st😤 & 2nd🤬 time! More
Other Employees Tagged: Tomi Nguyen, Robby Robertson, Hayms Badai , Alex, Brennon,
April 09, 2025
Bought vehicle cash 3 weeks ago and yet to receive vehicle and no one will call me back or inform me where the vehicle is. Purchased on 3-17-25 and today is 4-8-25 and spoke to multiple people that ar vehicle and no one will call me back or inform me where the vehicle is. Purchased on 3-17-25 and today is 4-8-25 and spoke to multiple people that are unable to assist with no follow up. More
Other Employees Tagged: Robby Robertson, Hayms Badai , Ed - One star
March 28, 2025
Very grateful for the excellent work by our salesman Ed and the office staff to get me into a beautiful car and the office staff to get me into a beautiful car More
Other Employees Tagged: Tomi Nguyen, Robby Robertson, Hayms Badai
March 10, 2025
The absolute worst experience ever! Advisors,management, and workmanship are terrible! Waste of time and resources. Advisors,management, and workmanship are terrible! Waste of time and resources. More
Other Employees Tagged: Tomi Nguyen, Robby Robertson, Hayms Badai
March 08, 2025
Customer service was excellent! We were able to purchase the vehicle we were looking for and we really appreciate our salesman and the other staff who were very friendly We were able to purchase the vehicle we were looking for and we really appreciate our salesman and the other staff who were very friendly More
Other Employees Tagged: Marvin B.
February 06, 2025
New lease to replace the old lease. I need assistance with processing the GAP Insurance. I was not able to create a password for the online VW Financial Services because I do no I need assistance with processing the GAP Insurance. I was not able to create a password for the online VW Financial Services because I do not have an invoice with an account number. Robby Robertson was very kind in helping me when I drove in to VW Park Cities with a damaged vehicle that had just been hit. Marvin Barney- good salesman!!! More
Other Employees Tagged: Robby Robertson , Marvin Barney, Sales Dept.
January 14, 2025
Everything was great, very recommended Thanks for all Good everything they did for me God bless them all Good everything they did for me God bless them More
Other Employees Tagged: Tomi Nguyen, Robby Robertson, Hayms Badai
January 13, 2025
The salesman was very friendly and informative about the car I wanted and honest. Thank you car I wanted and honest. Thank you More
Other Employees Tagged: Tomi Nguyen, Robby Robertson, Hayms Badai , Anthony Bolton
January 06, 2025
I have mixed feelings about my experience with Clay Cooley. The communication has been less than stellar. We paid to have the windows tinted on our car, yet when we finally picked up our new to us car, Cooley. The communication has been less than stellar. We paid to have the windows tinted on our car, yet when we finally picked up our new to us car, the back window wasn't tinted at all. We were told to come back any day top his issue fixed. My son came back twice and both times was told there wasn't a technician to help him. (keep in mind he was told a time and day to come) Finally, he came back on a day that someone could fix the tint and waited 5 HOURS. We were told it would take 30 minutes tops. My 17 year old son is too green and inexperienced to know to complain, so I stepped in and kept asking why it was taking so long. Each time I was told it would be another 10 minutes. Five hours of being told over and over again that it was almost done. This is terrible customer service and terrible communication. After I said I was going to submit a formal complaint, someone finally called me back and offered to refund us for the tint job. Do better Clay Cooley. More
Other Employees Tagged: Tomi Nguyen, Robby Robertson, Hayms Badai
January 04, 2025
Overall has an okay experience at this dealership. I felt as if it was pleasant and clean inside however the parking lot is very annoying. I felt as if it was pleasant and clean inside however the parking lot is very annoying. More
Other Employees Tagged: Hayms Badai

