Tamara Petermann
Tamara Petermann at Kia of North Austin

Tamara Petermann

Used Car Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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15 Reviews
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15 Reviews

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15 Reviews of Tamara Petermann

September 28, 2025

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Employee Rating

This replaces my previous review! ! They’re both ok until you buy a car, then you’re screwed and in your own. And oh, don’t EVER buy a used car from them! It seems al they care about i More

by Bboopster16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 30, 2025

Kia of North Austin responded

I regret to hear that you feel this way about your experience. Our goal is to support customers both during and after the purchase, whether it’s with a new or pre-owned vehicle. I’d like the chance to learn more about your situation and see what can be done to help. Please reach out to me directly at behnamshahvandi@lithia.com. Thank you, Behnam Shahvandi General Sales Manager behnamshahvandi@lithia.com

October 02, 2022

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Employee Rating

Horrible service especially from the finance department. I was only given a first name of the finance manager, Susan, it took the office approximately 6 months to provide me car tag. During this wait time I More

by Kevinrobertson225
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Levi Durst, Susan Idais

Oct 05, 2022

Kia of North Austin responded

Hello, Thank you for sharing. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Ben Klein Benklein@lithia.com

July 21, 2022

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Employee Rating

From a vendor standpoint. .. Kia of North Austin is a joy to work with. Jason, Tamara, and Cody in parts are especially available should I ever need information. - Adam Ham More

by ahamza
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Thompson, Cody Webster

Jul 21, 2022

ahamza responded

Keep being awesome Team KNA!!!

June 06, 2022

Dealership Rating
Employee Rating

If I didn’t have a huge down payment or a co-signer I was dismissed and no longer contacted. I was looking at a 5 year old car and expressed the amount of money I was willing to put down. You would think More

by CLMPL
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Levi Durst, Cody Frazier, Susan Idais, Ben Klein, Joshua Lemieux, Derek Martinez, Eugene Penberg, Wills Philyaw, Richard Williams

Jun 07, 2022

Kia of North Austin responded

Hello, We appreciate the opportunity to earn your business. We tried very hard to help you obtain financing given the credit challenges that exist. At the end we are at the mercy of the banks. At no time did anyone try to take advantage. We simply communicated the bank’s conditions. If somehow you are able to satisfy these conditions we will be more than happy to help you through the process. Respectfully, Ben Klein GM

Jun 10, 2022

CLMPL responded

Thanks so much for responding, Ben. I was expecting more support from Will in the matter. I worked with another Kia dealership and put $3500 on the vehicle. They worked very hard to ensure I was able to get into a vehicle, explained everything to me from top to bottom, as well as keep me updated on what was going on. Will at Kia of North Austin did not and I did not want to spend my money at a location that doesn’t put in the effort. Thank you again for responding kindly, and I wish you guys all the best!

June 03, 2022

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Employee Rating

Great dealership! Never disappointed with the service. Always walking out with a new vehicle. Always the number #1 spot for all our vehicles. More

by Asid247
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi Durst, Wills Philyaw, Richard Williams

Jun 07, 2022

Kia of North Austin responded

Hi, We appreciate the kind review! We are happy we could provide you with a great experience here at Kia of North Austin. We hope to see you again soon.

March 10, 2022

Dealership Rating

Everyone was polite and the facility was efficient. The toddler room is a great option as I had my 3 year old with me. However, it smelled heavily like cigarettes and was dirty and dusty. It didn’t loo More

by wendy.orantes
Recommend Dealer
Yes

Other Employees Tagged: Calvin Coffee, Jamie Griles, Bailey Hendrick, Ben Klein, Derek Martinez, Eugene Penberg, Wills Philyaw, Ivan Rodriguez, James Underwood, Joesph Weathersby, Richard Williams, I don’t remember who I spoke with but he was very nice and kept me updated on my car’s status

Mar 15, 2022

Kia of North Austin responded

Hi Wendy, Your feedback will be shared with the team and we appreciate your concern regarding our on site facility. Safe travels! 🙂

February 02, 2022

Dealership Rating
Employee Rating

Great service! Ivan was super helpful and helped me find the vehicle I've been wanting for an excellent price. More

by marla_alupoaicei
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Calvin Coffee, Jamie Griles, Bailey Hendrick, Derek Martinez, Wills Philyaw, Ivan Rodriguez, James Underwood, Joesph Weathersby, Richard Williams

Feb 25, 2022

Kia of North Austin responded

Hi Marla, It was a pleasure getting to work with you to find you the perfect vehicle. We are so happy to know that you found our staff to be extremely helpful throughout this process. Thank you for choosing and trusting Kia of North Austin. We hope that you enjoy your car to its fullest capabilities! Safe travels and take care.

November 05, 2021

Dealership Rating
Employee Rating

Great service all around by Kia team. Quick fast, excellent, kind and friendly. Love kia More

by Sherlockholmes1838@yahpp.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Griles, Ben Klein, Derek Martinez, Eugene Penberg, Wills Philyaw, Ivan Rodriguez, Richard Williams

Nov 07, 2021

Kia of North Austin responded

Thanks for taking the time to leave us a review. Our team at Kia of North Austin was thrilled to hear your kind words. We hope to see you again soon!

October 30, 2021

Dealership Rating
Employee Rating

Had 2 tires and an oil change, I was checking out in under an hr. More

by CHARLESSTRITZINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eugene Penberg, Wills Philyaw

Nov 02, 2021

Kia of North Austin responded

Thank you so much for the wonderful review. We are so pleased to hear that our team was able to provide your oil change in a timely manner. Please come back and see us again for any future service needs!

October 28, 2021

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Employee Rating

Service was excellent and staff are very nice to work with. I waited in the dealership for the service to be completed, and that took longer than expected, but I understand that it happens. More

by LEVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Griles, Derek Martinez, Eugene Penberg, Wills Philyaw, Ivan Rodriguez, Richard Williams

Oct 30, 2021

Kia of North Austin responded

Hello, Thanks for the kind words. Our team at Kia of North Austin strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

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