Tamara Smale
Tamara Smale at Dellen Chrysler Dodge Jeep RAM

Tamara Smale | Page 9

Service Advisor

Dellen Chrysler Dodge Jeep RAM

2640 West Main Street
Greenfield, IN 46140

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Tamara Smale

October 13, 2024

Dealership Rating
Employee Rating

Completed when it was promised. Suggestions on what may need maintenance in the near future. More

by abelmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2024

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Always friendly always helpful takes the time to explain what needs to be done and ensures that I am informed. More

by evan.campbell15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott , Matt Brady

October 10, 2024

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I was impressed with the courteous service I received. The waiting room was very nice. More

by jmartin1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott, Customer Service , Matt Brady

October 08, 2024

Dealership Rating
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Always courteous and friendly service. Very reliable and easy to work with on communication and setting up service on my vehicle. Been going there for years! More

by am.dedrick
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 08, 2024

Dealership Rating
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The appointment was easy to schedule, I was greeted as soon as I got out of my car, I was treated with respect, multiple staff members offered water and snacks while I waited, the service was quick, and m More

by caseyash1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott , Matt Brady

October 05, 2024

Dealership Rating
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Very good experience. Got my Jeep back faster than I expected and always is returned as clean as when I left it. More

by scott46148
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott , Matt Brady

October 02, 2024

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I love all the people that work there so nice and caring and wanting to and wanting to HELP More

by kim.rae.pearson
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott , Matt Brady, Everyone is GREAT

September 25, 2024

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Employee Rating

I am extremely upset. I was refused when asking to purchase a oil change package and the cost of a single has gotten ridiculous. Still waiting on a call from the service m More

by malone.fannin
Service Price Transparency
Service Communication
Recommend Dealer
No
Oct 02, 2024

Dellen Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and we would welcome the opportunity to learn about your recent interactions with our Service Team. We are interested in the quality of customer service you experienced while inquiring about an oil change package and the cost of a single oil change. Could you please provide your preferred method of contact? Thank you, Gabriel A. Montalvo General Manager Dellen CDJR Gmontalvo@dellen.com 317-462-9982

Oct 03, 2024

malone.fannin responded

I have talked to your service manager, Chad last week. He said you can not sell me an oil change service contract due to corporate changes. They say our van is too old to purchase a contract! On top of that, i have a discount sent via email, directly from Chrysler that I cannot use either. I honestly believe it's to eliminate the lifetime drivetrain warranty. What is sad is that Dellen has serviced our van since we purchased it new. I am not happy. I can not justify paying over $100 for an oil change on a 2011 Town & Country. I don't know how you will expect pay for that nice new building if you're not going to take care of your long term customers. I have encouraged many people your way. I cannot say if that will ever happen again.

September 25, 2024

Dealership Rating
Employee Rating

I WAS ABLE TO DROP MY JEEP OFF THE NIGHT BEFORE AND THE NEXT DAY IT WAS DONE WITHOUT ANY ISSUES More

by gmarsh0
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott

Oct 01, 2024

Dellen Chrysler Dodge Jeep RAM responded

Great to hear your Jeep service was smooth at Dellen Chrysler Dodge Jeep Ram. Thank you for sharing your experience.

September 21, 2024

Dealership Rating
Employee Rating

Great staff real professional answers all my questions and concerns! And our salesman Aron even took time to come back to the service department to chat with me I have found a new place to buy and take ca More

by dsmithey89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Elliott, Jeff Meadows, Aaron Atkins, Dylan Powers , Gril at front desk real professional

Oct 01, 2024

Dellen Chrysler Dodge Jeep RAM responded

Thank you for choosing Dellen Chrysler Dodge Jeep Ram. Glad we could help with all your questions and concerns. Take care!

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