Tamara Smale

The service staff was friendly and kept me updated. The technician did not perform the alignment correctly. It pulled hard into oncoming traffic. Took it back they did another alignment and was better. The technician did not perform the alignment correctly. It pulled hard into oncoming traffic. Took it back they did another alignment and was better. After driving on a few different roads I realized it was still off. I had to make a second appointment to get it corrected. I had to borrow a vehicle to get this done I did not want to waste PTO to get this done. It still is not like it was when I took it in. I paid $150 for alignment and spent $1350 on tires. I am disappointed!! More

by charlesryanjustice Verified Customer Verified Customer

Print

Everyone was very supportive to my needs. Service was very quick and the waiting area very clean and organized. I even like the children’s area set up. Thank you for all that was done. I will Service was very quick and the waiting area very clean and organized. I even like the children’s area set up. Thank you for all that was done. I will see you again. More

by scherry62 Verified Customer Verified Customer

Print

Have always had an easy experience dealing with Dellen. It’s been easy to find appointment times and they are always pleasant and quick! It’s been easy to find appointment times and they are always pleasant and quick! More

by wowensby Verified Customer Verified Customer

Print

Work was completed on time They were courteous I will definitely bring my Jeep here for service again definitely bring my Jeep here for service again More

by ketch12276 Verified Customer Verified Customer

Print

You guys are always kind of welcoming. Letting me know in advance what it’s gonna cost how long it’ll take. You have taken very good care of me over the years thank you Dellen Dodge Jeep. Letting me know in advance what it’s gonna cost how long it’ll take. You have taken very good care of me over the years thank you Dellen Dodge Jeep. More

by julchristiansen Verified Customer Verified Customer

Print

Completed recall work for my 22 RAM from Dodge. Do not have anything else to say. Do not have anything else to say. More

by sprky69 Verified Customer Verified Customer

Print

We had a leak issue with our 2024 Jeep Wrangler, that dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting dated back to February 2025. We had the vehicle in at least five separate occasions. The was finally identified and fixed last week. Upon getting the vehicle back the check engine light came on. I don’t trust to take it back to the Dellen service department. We will never do business with Dellen again and we had been using them since the early 2000’s. More

by Travis Verified Customer Verified Customer

Print

The new dealership is nice. The waiting area is nice. I had a positive interaction with the staff. The waiting area is nice. I had a positive interaction with the staff. More

by chuckjones3 Verified Customer Verified Customer

Print

Russ Dellen did a great job of keeping me informed as to the progress of my service. Decided to have headlights replaced and new parts were in the following day and installed. Now I can see in the dark! the progress of my service. Decided to have headlights replaced and new parts were in the following day and installed. Now I can see in the dark! New tires were installed and balance is good. Very pleased. More

by prrin Verified Customer Verified Customer

Print

I always feel confident that the service department know what they are doing. They keep me updated on my service and I get a price quote for my service when needed. what they are doing. They keep me updated on my service and I get a price quote for my service when needed. More

by sharonk Verified Customer Verified Customer

Print