Tameka Jones

My service was complete when promised and everyone was friendly and professional. The team waited on Me to pick up my car even though they were being dismissed for a potential gas leak. The could have jus friendly and professional. The team waited on Me to pick up my car even though they were being dismissed for a potential gas leak. The could have just left but they waited for me to pick up my car. More

by terrirapier Verified Customer Verified Customer

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Beautifully appointed dealership. Service department is top notch. Very efficiently run with very knowledgeable employees. Hannah kept me informed at every step of the repair proce Service department is top notch. Very efficiently run with very knowledgeable employees. Hannah kept me informed at every step of the repair process and accurately gave me a completion date for all repairs to be completed. I am extremely satisfied with my experience. More

by wandasa1213 Verified Customer Verified Customer

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This dealership does NOT want your warranty work. A diagnostic takes 5-7 days with NO courtesy car. I sold my 2024 Kia Telluride to get rid of the constant headache of recalls and warranty work and w A diagnostic takes 5-7 days with NO courtesy car. I sold my 2024 Kia Telluride to get rid of the constant headache of recalls and warranty work and will NEVER buy another Kia. All Kia dealerships are like this. I've worked with 3. Consumer Reports lists them at the very bottom in service. More

by EARTHWINDFIREDOG Verified Customer Verified Customer

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This dealership does NOT want your warranty work. A diagnostic takes 5-7 days with NO courtesy car. I sold my 2024 Kia Telluride to get rid of the constant headache of recalls and warranty work and w A diagnostic takes 5-7 days with NO courtesy car. I sold my 2024 Kia Telluride to get rid of the constant headache of recalls and warranty work and will NEVER buy another Kia. All Kia dealerships are like this. I've worked with 3. Consumer Reports lists them at the very bottom in service. More

by EARTHWINDFIREDOG Verified Customer Verified Customer

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They didn't wash my car like they said they did, so I'm not convinced they did any of the other work, either. Then the lady tells me the tech said there is an oil leak, but they'd need my car for 5-7 busin not convinced they did any of the other work, either. Then the lady tells me the tech said there is an oil leak, but they'd need my car for 5-7 business days to diagnose it, and $195 for the inconvenience of giving them my car for a week with no rental and telling me what they already told me that there is an oil leak. It just felt like a money grab since there is no oil leaking under the car or under the hood. And based off all of my other experiences at this Lou Sobh, I will never be back and I will never own another Kia. More

by terra.fals21 Verified Customer Verified Customer

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I had KIA decals applied to my telluride the area where decals were applied were not cleared. The front decal has been applied twice and is still pulling away from the front grille. I sent 3 photos to Tame decals were applied were not cleared. The front decal has been applied twice and is still pulling away from the front grille. I sent 3 photos to Tameka's email on her business card, I am currently waiting to hear back from her. I'll attach them here as well. More

by tonylargin Verified Customer Verified Customer

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The whole place is very professional, and the staff are nice. Y'all are great Excellent nice. Y'all are great Excellent More

by S.snell76 Verified Customer Verified Customer

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Tameka is very knowledgeable, friendly, courteous, explains what is needed very clearly and provides excellent service. explains what is needed very clearly and provides excellent service. More

by Eric Bauer Verified Customer Verified Customer

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Great customer service. I appreciate the app that was used to let me know the status of my car. I appreciate the app that was used to let me know the status of my car. More

by CANNONW Verified Customer Verified Customer

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This dealership has very poor communication skills. I reached out multiple times to get information on my car and they never picked up the or replied back to my voicemails. I would never use this deale I reached out multiple times to get information on my car and they never picked up the or replied back to my voicemails. I would never use this dealership again. More

by rjohn Verified Customer Verified Customer

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