Tami Rickerson
Tami Rickerson at NYE Volkswagen

Tami Rickerson

Service Advisor

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
74 Reviews
4.9

74 Reviews

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74 Reviews of Tami Rickerson

February 18, 2026

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Employee Rating

Excellent service. Tammy went above and beyond with helping me. Polite and professional service The work was actually finished early. More

by rdite
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Recommend Dealer
Yes
Feb 19, 2026

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2026

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Friendly and knowledgeable staff Our car was not happy when she arrived ~ She’s running really well now! Thank you! More

by vickystockton7477
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro , Pete, service tech. 5 stars!

Feb 18, 2026

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 08, 2026

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Always easy to schedule an appointment! Staff are excellent very nice to deal with. Have never had issues More

by angelaschaffer1
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Feb 11, 2026

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 30, 2026

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It was a very good service. People working in the service department were helpful, pleasant, and courteous. More

by YUNUS.SOZEN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Feb 05, 2026

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 28, 2026

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Everyone is very friendly, the place is spacious and clean. They always get us in withing a reasonable time More

by Papa
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 29, 2026

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 23, 2026

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Employee Rating

The customer service is excellent! Quality service and timely. Can’t say enough about the ease of service at Volkswagen of Rome. More

by tracyclark26
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Jan 29, 2026

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 22, 2025

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The service management is great! The repairs are always well done. The waiting area is always very clean and comfortable. More

by Paul D.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro, Tina Ceklovsky

Dec 26, 2025

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 21, 2025

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Employee Rating

Nye VW Service dept has been very responsive & accommodating with any service needs including any last minute issues. More

by leslie.bormann
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Dec 26, 2025

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 17, 2025

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Employee Rating

Dropped my car off the night before and it was ready the next morning earlier than expected More

by nickvanlieshout92
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Recommend Dealer
Yes
Dec 18, 2025

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 07, 2025

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Employee Rating

The service was great, vehicle repair was done in timely fashion once the parts arrived. However, I was charged $150.00 for a scan of my vehicle. I can see the charge if I was going to take my vehicle to an More

by DAIUTOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2025

NYE Volkswagen responded

Thank you for taking the time to provide us with this feedback.

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