Jon Shapiro
Jon Shapiro at NYE Volkswagen

Jon Shapiro

Service Manager

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Jon Shapiro

October 15, 2026

Dealership Rating
Employee Rating

TINA GIVE ME APT AND IT WENT VERY SMOTH. WOULD RECOMMEND TINA ANEY DAY OV WEEK FOR ANEY ONE More

by Francis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Oct 16, 2026

NYE Volkswagen responded

Francis, thank you for sharing your experience! We're thrilled to hear that Tina provided you with a smooth appointment process. We appreciate your recommendation and look forward to welcoming you back.

October 13, 2026

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Jon and the team got me in for an immediate appointment for a wiper fix and last minute inspection before I headed out of town for an important work trip and saved the day.Everyone was professional as alwa More

by Thevwgoldengoose
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Oct 13, 2026

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 19, 2026

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Absolutely amazing service, everyone here was so friendly and helpful. Definitely pleased with how my service was handled here. More

by Xxitsraexx
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson

Aug 19, 2026

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 19, 2026

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I always get the best service @Nye Volkswagen. I really recommend tonal for superior experience . Jon Tami and Tina know what’s best. Thank you More

by tcrickerson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson

Aug 19, 2026

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 19, 2026

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The service department was so nice and helped me with everything I needed in a quick and professional manner Jon and Tina were Awesome as always. And the Techs are top notch i wouldn't go anywhere else e More

by Bigpapa87
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson, Tina

Aug 19, 2026

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 19, 2026

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Always a good experience when I go in. The service and parts departments are knowledgeable and always kind. 10 out of 10 More

by Pinkfariy154
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson, Jon and Tina

Aug 19, 2026

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 18, 2026

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The entire staff was very helpful and friendly. Was an excellent experience overall. I will return for future servicing needs for my Volkswagen! More

by Golden goose
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Cioch, Tina Ceklovsky , Tami Rickerson

Aug 19, 2026

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 17, 2026

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The service team at NYE VW are always friendly, knowledgeable and helpful. They always try their best to solve any issues that come up with my vehicle. More

by embgreene
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson

Aug 19, 2026

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 13, 2026

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The waiting area is clean and welcoming. All the sales associates said hello when they passed by. My service was done quickly and it was a very pleasant experience! More

by jenniferbaileylmt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 13, 2026

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 09, 2026

Dealership Rating
Employee Rating

The staff at the dealership have been very polite, accommodating, and professional, always satisfied with the service we receive. They would have gotten five stars had it not been for the ridiculous A More

by DBLTYME31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky , Tami Rickerson

Jul 09, 2026

NYE Volkswagen responded

Thank you for taking the time to provide us with this feedback.

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