Tami Rickerson
Tami Rickerson at NYE Volkswagen

Tami Rickerson

Service Advisor

NYE Volkswagen

5865 Rome-Taberg Road
Rome, NY 13440

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4.9
91 Reviews
4.9

91 Reviews

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91 Reviews of Tami Rickerson

April 26, 2026

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Employee Rating

Always professional quick informative clean easy to make appointments online anytime to my schedule smiling More

by shoelessjul
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Recommend Dealer
Yes
Apr 27, 2026

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2026

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Everything completed as promised Plus, I was offered the use of a 2026 Tiguan as a loaner ~ Pretty cool! Thank you, Team VW, for keeping my 2013 Jetta TDI Sportwagen happily rolling along! More

by vickystockton7477
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro , My great diesel tech!

Apr 27, 2026

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 23, 2026

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Tammi is very professional, accommodating, yet friendly and always willing to go that extra mile. She also is a great troubleshooter and helps to prioritize what needs to be done on a vehicle. More

by francescagrimmer55
Service Price Transparency
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Recommend Dealer
Yes
Apr 24, 2026

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2026

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NYE in Rome has an outstanding professional staff. Tami greeted me and assured that my vehicle would receive the best service. I must say that it seemed I was leaving in my vehicle in twenty minutes. More

by wpawloski
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Recommend Dealer
Yes
Apr 09, 2026

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 22, 2026

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Friendly staff and service people who know what they are doing! Glad you are here! More

by vickystockton7477
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro

Mar 24, 2026

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 17, 2026

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Nye VW finished our big job in less time and loaned us car during time we needed it Thank you More

by HMPMSIMONIN
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Recommend Dealer
Yes

Other Employees Tagged: Jon Shapiro, Tina Ceklovsky

Mar 17, 2026

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 12, 2026

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I only worked with Tami directly but she was great. And everybody was very nice. The service was also great, I love that they send a video of what's been done. Thank you! More

by Dcoleby3
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2026

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 10, 2026

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The experience at your dealership has been fantastic. Wish I bought my cars all there. I will always own a Volkswagen because the service department is fantastic. More

by nlkardash
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Recommend Dealer
Yes

Other Employees Tagged: Tina Ceklovsky

Mar 10, 2026

NYE Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 09, 2026

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Very professional from start to finish Tina and Tami in service are super high recommend More

by josh
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Recommend Dealer
Yes
Mar 10, 2026

NYE Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 08, 2026

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Knowledgeable friendly staff. This is the only place I trust with my car. I don’t plan on taking it anywhere else. More

by Jeremiah Spoon
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2026

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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