Tammy Reisinger

I can't say enough good things about Faulkner CDJR! Every time I visit, I know I can expect the very best service. My most recent visit was no exception. Scheduling was easy, & I was happy with how qui Every time I visit, I know I can expect the very best service. My most recent visit was no exception. Scheduling was easy, & I was happy with how quickly they could get me in. Jeff, my Service Advisor was great, super polite & genuinely committed to providing top-notch customer service. As for the service itself, I dropped off my car the night before & was amazed when I got a call at 8:30 AM the next morning saying my car was already done. (WOW!) When I arrived to pick it up, Jeff was very thorough in answering all of my questions & then walked me over to the check-out area. THIS is where Faulkner always IMPRESSES me, that is, completing my dealership experience with Tammy in the check-out area. She's incredible! Over decades of visiting Faulkner, no one has left a more positive impression on me. Even though months go by between my visits, Tammy always remembers our conversations like we last spoke just yesterday. She's such an AWESOME representative for Faulkner & believe it not, my two-minute chats with her are actually a part of my decision to return to Faulkner for service. I’m not sure how many people can say they enjoy visiting the check-out area to PAY for a car repair bill (LOL), but I honestly do !!! So, while dealerships often focus their reviews on service, parts, or sales, I just had to give kudos to the one person who makes every visit memorable, Tammy. She's the friendly, competent, CONSTANT at Faulkner, & simply the best! More

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Excellent service writers I have nothing else to say say say say say say say say say say say say More

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Waited 4 hours to have a scheduled oil change and cabin filter replaced after 3 hours was told that they could not install the cabin filter filter replaced after 3 hours was told that they could not install the cabin filter More

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Service was very good and service agents and staff were helpful, friendly and knowledgeable. Nice waiting lounge. helpful, friendly and knowledgeable. Nice waiting lounge. More

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Dealerships, no matter what brand, are only successful as a direct reflection of their customers satisfaction... Faulkner is no exception, they continue to go the extra mile, to build on satisfaction of the a direct reflection of their customers satisfaction... Faulkner is no exception, they continue to go the extra mile, to build on satisfaction of their customer base. More

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Simply outstanding and very good dealership. Prompt service nice people what more can you ask for. Prompt service nice people what more can you ask for. More

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Great service dept the people are genuine and make you feel like you’re part of the family as oppose to a customer feel like you’re part of the family as oppose to a customer More

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Great service, very professional and kind. They treated me with respect and quality. I also enjoyed the complimentary macchiato. They treated me with respect and quality. I also enjoyed the complimentary macchiato. More

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We have bought all our vehicles there for 20+ years! We bring our vehicles there for maintenance. Their customer service is PHENOMENAL! We bring our vehicles there for maintenance. Their customer service is PHENOMENAL! More

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Express Lube was terrific, I appreciate they found 2 potential issues that need further investigation. potential issues that need further investigation. More

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