Doug Smith
Service Advisor
Faulkner Chrysler Dodge Jeep Ram FIAT
6643 Carlisle Pike
Mechanicsburg, PA 17050
Doug Smith has been with CVM Dodge for a more than 3 years & in that time he has already become a favorite amoung dealership customers. He thanks you for reading his reviews. We are pleased to announce that Doug has received a promotion and is now working in our Volkswagen service department.
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Write a Review33 Reviews of Doug Smith
October 16, 2025
They stand behind what they sell and I think they know the best advertising is a satisfied customer referral. Thanks! the best advertising is a satisfied customer referral. Thanks! More
Other Employees Tagged: Kate Reed, Josh Thumma, Mike Sherrick , Brian weiser
September 18, 2025
Very friendly, professional and attentive to customer's car service needs. Very thorough and polite. car service needs. Very thorough and polite. More
Other Employees Tagged: Kate Reed, Josh Thumma, Mike Sherrick
August 03, 2025
They have always worked with us to get our work vehicles back in a timely manner back in a timely manner More
Other Employees Tagged: Kate Reed, Josh Thumma, Mike Sherrick
June 06, 2025
Excellent customer service and very knowledgeable technician and managers. Our Jeep was washed and vacuumed when service was completed. technician and managers. Our Jeep was washed and vacuumed when service was completed. More
Other Employees Tagged: Kate Reed, Josh Thumma
April 12, 2025
I do my ram 1500 truck service this dealer they doing there job very nice and all the employee are so good and talking very nice .i do my truck new tire oil change and state inspection it’s cheaper then there job very nice and all the employee are so good and talking very nice .i do my truck new tire oil change and state inspection it’s cheaper then any other local shop.and thank you for doing best job More
Other Employees Tagged: Kate Reed, Josh Thumma
March 14, 2025
Apparently my time is not valuable. My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 My scheduled appointment time to wait for my vehicle was 8 am, my vehicle didn't even go into the shop until 9. I was told the wait would be 1 to 1 1/2 hours when I scheduled it. When I got there this morning I was told 1 and a half to 2 hours, and I waited over 3 hours. I'm not impressed. More
Other Employees Tagged: Kate Reed, Josh Thumma, Mike Sherrick, Tom Stouffer
January 13, 2025
Staff was extremely helpful and polite. Checked in on me and made sure I knew what was going on Checked in on me and made sure I knew what was going on More
Other Employees Tagged: Kate Reed, Josh Thumma, Mike Sherrick
October 01, 2024
Faulkner Chrysler Service is spot on, quality performance, good value always friendly and quick service. performance, good value always friendly and quick service. More
Other Employees Tagged: Kate Reed, Josh Thumma, Mike Sherrick
August 17, 2024
Excellent, fast reliable, very good Professional, good price, services, easy to get there, personnel professional price, services, easy to get there, personnel professional More
Other Employees Tagged: Josh Thumma, Mike Sherrick

