Tammy cox | Page 21

great service I talked to Brenda in service yesterday morning (9/15/15) when my brakes acted up. She had a full schedule but promised to work me in. When I got th I talked to Brenda in service yesterday morning (9/15/15) when my brakes acted up. She had a full schedule but promised to work me in. When I got there she offered me a loaner. it was a 2015 Honda crv and I fell in love with it. I called her back and she put me in touch with Jeff Sullivan who got the ball rolling before I could get back. He was very patient and helped me find a car I could feel comfortable with and unloaded all my stuff from my old Honda into my brand new one. He spent a lot of time with me to acquaint me with the rear camera and blue tooth. He explained the owners manual would be on the cd and offered to help me with any questions that may come up. Many people made this possible. Brenda in Service, Jeff in Sales, Tammy in finance,,, also very pleasant and helpful... the people who filled my tank and washed and polished the car before it went home with me. thank you all for such great team work and quality member service this is my 3rd Honda Purchase Sharon Knapp More

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Caring, Understanding and great customer service I have been going to Bob Lindsay since 2008. I have the best service from Justin Perry! Every time I have been to the shop especially the past year, I have been going to Bob Lindsay since 2008. I have the best service from Justin Perry! Every time I have been to the shop especially the past year, Justin has always taken care of my care and my concerns. Making sure I have a shuttle. Making sure my car is fixed up to my standards. Especially, this week when my car died. Yes, he was sympathetic when he told me on the phone. He tried finding a used engine. When I decided it was time to let more civic si go; he made suggestions. He reached out to a Matt Szidon in sales and let him know what I wanted and was looking for in a car. It was because of him that I will always want to have him as my service center contact. Caring. Understanding. Great customer Service. Next, Matt Szidon had to deal with my shock of my car being not fixable and my tears. I was not the easiest person to have to deal with that day. I also work retail and know the troubles of dealing with people. I was too emotional and probably a little rude (not the kind of person I am or want to deal with). Matt was understanding and knew I was having issues. I had to think about signing and committing for a day. I called the next day and talked to Justin. And then Tammy Boyd helped me finalize my decision to order a new civic si. I was totally impressed with the three amigos!! It took one day to locate my new car...and get it to the dealership. The process was so easy and painless! I will recommend all three to all of my friends! It takes a special person to work sales and with the public. Not everyone has that ability or knack. I commend all three of them! Three words to sum up Bob Lindsay Honda dealership....Caring. Understanding. And GREAT customer service!!! Thank you Justin, Matt and Tammy for making the transition from a car I loved to a new car I TOTALLY love!!! More

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