Tanner Pitocchelli | Page 3

Tanner was extremely pleasant and helpful in attending to the several issues my car had and even worked with Subaru to lower some of the estimated bill. the several issues my car had and even worked with Subaru to lower some of the estimated bill. More

by CAPECHAMP Verified Customer Verified Customer

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I was able to book a service appointment quickly and easily. Upon arrival I was informed it was busy and there may be a delay, but my car was ready way before they had predicted. I still have issues wi easily. Upon arrival I was informed it was busy and there may be a delay, but my car was ready way before they had predicted. I still have issues with different electronic features, which Tanner patiently went over with me. I do consult the manual, but since it addresses different models, it is hard to follow, and sometimes it seems the instructions are not thorough enough. I don't know what tech worked on my vehicle. BTW, a 'Patrick' called me before this to ask if I was interested in trading my 2019 Forrester in on a newer model. (1) when he asked how I was, I told him he had woken me up [10 am but I am retired]. (2) I told him I had JUST made my last car loan payment! (3) If I wanted a new car, I would contact Justin Grant. I did NOT appreciate Patrick's call. More

by CMCNEIL424 Verified Customer Verified Customer

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Great client service and transparent pricing that helped to make this big repair more palatable to make this big repair more palatable More

by griffin.weiler Verified Customer Verified Customer

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They kept me informed about the state of my car throughout a longer than expected service appointment and went the extra mile to make drive my car for the requisite amount of miles to pass its stat throughout a longer than expected service appointment and went the extra mile to make drive my car for the requisite amount of miles to pass its state inspection after the transmission was replaced. More

by Jeff D Verified Customer Verified Customer

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The place was very busy but Tanner was not flustered at all, got me in and out and kept everything running smoothly. Really appreciate it! all, got me in and out and kept everything running smoothly. Really appreciate it! More

by ASHLEY.ROBSHAW Verified Customer Verified Customer

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This is a dealership where, as a woman, I always felt listened. Tanner was very patient and answered all my questions without rushing anything. Service was faster than expected. listened. Tanner was very patient and answered all my questions without rushing anything. Service was faster than expected. More

by doouellet09 Verified Customer Verified Customer

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The representatives are easy to work with and I don’t feel pressured. Service is fast and comprehensive. feel pressured. Service is fast and comprehensive. More

by coombsj36 Verified Customer Verified Customer

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I trust the assessments of my vehicle and feel confident that the work will be done competently. that the work will be done competently. More

by CWILLISPHD Verified Customer Verified Customer

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I was very disappointed with your parts department. They lied to me. About the key they told me the key did not have to be programed because my car was a 2009. When I got the key I was told I had to They lied to me. About the key they told me the key did not have to be programed because my car was a 2009. When I got the key I was told I had to have it programmed or it wouldn't. As result I will not be back. More

by BUCKLEY317 Verified Customer Verified Customer

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Very helpful! Excellent experience! He went out of his way to make us comfortable and happy with the service. Excellent experience! He went out of his way to make us comfortable and happy with the service. More

by freshfillets Verified Customer Verified Customer

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