Tanner Pitocchelli
Tanner Pitocchelli at Albrecht Subaru of Wakefield

Tanner Pitocchelli

Service Advisor

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.9
119 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

Languages Spoken

English English

4.9

119 Reviews

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119 Reviews of Tanner Pitocchelli

April 18, 2026

Dealership Rating
Employee Rating

The service was great. The sales person was really nice. I enjoyed the experience. I would go back there again and buy another car. I do think that this survey needing to w More

by JOELLAINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2026

Albrecht Subaru of Wakefield responded

Our team is delighted to hear you found both the service on your Subaru Outback and the sales experience welcoming and hassle-free. We understand the survey felt tedious and appreciate you pointing that out. We look forward to assisting you again whenever you’re ready to choose your next vehicle. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 17, 2026

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Employee Rating

Fast service : friendly , explained things to watch out for too. I’ve scheduled the next visit More

by faliyeva2018
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 17, 2026

Albrecht Subaru of Wakefield responded

Thank you for the excellent rating. We’re glad our team could provide prompt, friendly service and walk you through important maintenance points. We look forward to caring for your Subaru Crosstrek at your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 16, 2026

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Employee Rating

very informative and very helpful to us informing us to the updates while the car was in the service. I was very impressed and we will have him service our car the next time. More

by Nonnie
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2026

Albrecht Subaru of Wakefield responded

We’re pleased to hear that Tanner’s updates made such a positive difference during your Subaru service. We look forward to assisting you again on your next visit. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 13, 2026

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Tanner was very helpful and understood my requests. When he found an issue he didn't have an answer for he found someone quickly to answer the question. More

by Subaru lover
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Recommend Dealer
Yes
Apr 13, 2026

Albrecht Subaru of Wakefield responded

We’re glad Tanner provided such attentive support during your Subaru Outback service. His quick effort to find the right expert ensured your questions were answered promptly. We look forward to caring for your Outback again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 11, 2026

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Employee Rating

Great service, timely responses. Explained the services needed thoroughly. Was able to complete services in the time window that worked for me. More

by CHRISODON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with our team. We’re glad our timely responses and clear explanations of the needed services made everything smooth, and that we could complete work within the time window you preferred. We appreciate you trusting us with your Subaru. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 10, 2026

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Employee Rating

Always have my oil changes done at the dealership. This is my third Subaru and I have no complaints. More

by sunny45
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2026

Albrecht Subaru of Wakefield responded

It’s great to know that the Crosstrek oil changes have continued to meet your needs. We appreciate your loyalty as you’ve brought in your third Subaru. Tanner looks forward to caring for your vehicle again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 10, 2026

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Employee Rating

I have been going to Wakefield Subaru service since I purchased my car 9 years ago. I have always had a great experience. This last toner my service representative was Tanner. He was very friendly an More

by dkammpelles
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Patti

Apr 10, 2026

Albrecht Subaru of Wakefield responded

We’re grateful for your ongoing support over the past nine years in servicing your Subaru Crosstrek. We’re glad Tanner could provide friendly and courteous assistance. We appreciate your loyalty and look forward to serving you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 04, 2026

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Employee Rating

Although communication could be better, overall the experience was positive. We go the service we needed. More

by roosimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Pefine

Apr 05, 2026

Albrecht Subaru of Wakefield responded

Thank you for sharing your experience with the Subaru Forester service. Your feedback on communication will help us refine how we keep customers informed. We’re glad you received the service you needed and look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 02, 2026

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Employee Rating

We have 2 Subarus and have consistently received excellent service for regular service calls and for any issues. More

by nmorgan8656
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Plante, David Patti

Apr 02, 2026

Albrecht Subaru of Wakefield responded

It’s wonderful to hear that your Outback and the rest of your Subaru lineup have received consistent care. We appreciate your loyalty over multiple visits and your trust in our team for both routine service and any concerns. We look forward to assisting you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

April 01, 2026

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Employee Rating

Recently I too my car in for routine maintenance After about 10 Minutes at home my cell phone started flashing sending messages check engine light was on and my car was off and parked After I More

by Dpiper
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Pefine, Lillian Vann

Apr 01, 2026

Albrecht Subaru of Wakefield responded

We’re grateful you shared how Nicole responded swiftly when your check engine light came on and how Tanner arranged a loaner and walked you through the process. It’s great to hear your Subaru Crosstrek is back on the road after their attentive service. Thank you for the five-star rating and for trusting us with your maintenance needs. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

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