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Tanya Wilson
Tanya Wilson at Shottenkirk Superstore

Tanya Wilson | Page 7

Service Advisor

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of Tanya Wilson

October 22, 2024

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Employee Rating

Matt kept me informed while I was waiting. I will never go anywhere else for service More

by TROYPATT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Allen , Joel Heater, Matt Weir

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Oct 23, 2024

Shottenkirk Superstore responded

TROY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 12, 2024

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Employee Rating

Pleased with their service dept. Wish they would offer incentives like free tire rotation with purchase of tires and maybe half price rotation with and oil change. It may not seem to More

by TWP.COMM_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage , Tim Boney, Cody Mason

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Oct 14, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

October 03, 2024

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Employee Rating

awesome everyone was very friendly and exceptionally helpful offered to take me home and bring my car to me when it was done which they did More

by NORATODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage , Tim Boney, Joel Heater, Cody Mason, Matt Weir

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Oct 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

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Employee Rating

Not sure exactly what was done but the parts aren't there for the recall so I have to bring back another day took me a while to find my car when they brought it back to my work but other than that great More

by MICHDUNN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage , Tim Boney, Joel Heater, Cody Mason, Matt Weir

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Oct 01, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 29, 2024

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Employee Rating

In my experience, the sales staff and service team do well to take care of vehicle needs! It is nice to have an honest group in this field! More

by NSKIFSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz , Matt Weir, Luke

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Sep 30, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 27, 2024

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Employee Rating

Everyone is always ready to help when you need it and I really appreciate that. More

by DIXON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

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Sep 30, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

September 24, 2024

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Employee Rating

I requested a 100000 mile check and I don’t believe the performed it, there was no indication on the report that they did the listed checks and I ended up taking it in for new brakes 2 weeks later. Now I More

by ANDREWZIEGLER24
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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September 10, 2024

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Employee Rating

They always treat me well and keep me in the loop. Prompt and efficient. Why? More

by larrym524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weir

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Sep 11, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

August 25, 2024

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Employee Rating

We always done business with Shottenkirk, buying vehicles and oil changes! Thank you for all you do! More

by SA316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage

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Aug 26, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

August 23, 2024

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Employee Rating

They are very accommodating. Easy to schedule for service of your vehicle good waiting room More

by RRADCLIFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weir

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Aug 25, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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