Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Tanya Wilson
Tanya Wilson at Shottenkirk Superstore

Tanya Wilson | Page 7

Service Advisor

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

Contact Me
4.9
75 Reviews
4.9

75 Reviews

Write a Review

75 Reviews of Tanya Wilson

November 09, 2024

Dealership Rating
Employee Rating

Made reservation for Saturday. Then they told me they don't make great reservations on Saturday. Had to wait hours. Not happy More

by PHIGDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 11, 2024

Shottenkirk Superstore responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at Shottenkirk Superstore and ask for one of our managers.

October 30, 2024

Dealership Rating
Employee Rating

quick, polite, and timely, i'm done, no more to say today and yesterday and tomorrow More

by DKADKISSON018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

Print
Oct 31, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback!

October 25, 2024

Dealership Rating
Employee Rating

My appointment was quick and fast. I didn’t have to wait very long and they let me know everything that needed to be done. More

by Mr. Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 28, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 25, 2024

Dealership Rating
Employee Rating

Service was thorough and complete. Office staff were friendly and explained ever. Very pleased over all More

by TAJOHANNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

Print
Oct 28, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

October 22, 2024

Dealership Rating
Employee Rating

Matt kept me informed while I was waiting. I will never go anywhere else for service More

by TROYPATT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Allen , Joel Heater, Matt Weir

Print
Oct 23, 2024

Shottenkirk Superstore responded

TROY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 12, 2024

Dealership Rating
Employee Rating

Pleased with their service dept. Wish they would offer incentives like free tire rotation with purchase of tires and maybe half price rotation with and oil change. It may not seem to More

by TWP.COMM_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage , Tim Boney, Cody Mason

Print
Oct 14, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

October 03, 2024

Dealership Rating
Employee Rating

awesome everyone was very friendly and exceptionally helpful offered to take me home and bring my car to me when it was done which they did More

by NORATODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage , Tim Boney, Joel Heater, Cody Mason, Matt Weir

Print
Oct 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

Dealership Rating
Employee Rating

Not sure exactly what was done but the parts aren't there for the recall so I have to bring back another day took me a while to find my car when they brought it back to my work but other than that great More

by MICHDUNN71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Savage , Tim Boney, Joel Heater, Cody Mason, Matt Weir

Print
Oct 01, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 29, 2024

Dealership Rating
Employee Rating

In my experience, the sales staff and service team do well to take care of vehicle needs! It is nice to have an honest group in this field! More

by NSKIFSTAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz , Matt Weir, Luke

Print
Sep 30, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

September 27, 2024

Dealership Rating
Employee Rating

Everyone is always ready to help when you need it and I really appreciate that. More

by DIXON83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel Heater, Matt Weir

Print
Sep 30, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

1
...
6
7
8

Dealership Inventory (236 Vehicles)

used 2025 Chevrolet TrailBlazer car, priced at $26,065
2025 Chevrolet TrailBlazer
used
Iridescent Pearl Tricoat exterior
CVT
Front-wheel Drive
$26,065
View Details
used 2026 Hyundai Santa Fe car, priced at $33,065
2026 Hyundai Santa Fe
used
Shimmering Silver exterior
Automatic
All-wheel Drive
$33,065
View Details
new 2026 Jeep Wrangler car, priced at $43,570
2026 Jeep Wrangler
new
Granite Crystal Clearcoat Metallic exterior
Automatic
Four-wheel Drive
$43,570
View Details
used 2018 Toyota Avalon car, priced at $27,087
2018 Toyota Avalon
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive
$27,087
View Details
used 2022 Nissan Altima car, priced at $13,900
2022 Nissan Altima
used
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive
$13,900
View Details
used 2022 Ford Bronco Sport car, priced at $19,680
2022 Ford Bronco Sport
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
$19,680
View Details
View All Inventory