Tara Barnett

I believe they used the old "bait and switch" method with a car they had advertised and that I had confirmed they had that morning with an appointment to get me to the dealership. They provided a substitute a car they had advertised and that I had confirmed they had that morning with an appointment to get me to the dealership. They provided a substitute and agreed to add remote start on it. Low-balled me on my trade in, saying it would be needing front brakes (my Subaru dealer said they weren't necessary yet) and telling me it would cost $2000 to replace them--what?? Now I see my showroom-ready low mileage trade in advertised on their site for $10,000+ more than they gave me for it, and they had originally even offered me less. I had to sit and wait for HOURS (as were other buyers) to close out a cash car deal (no financing) with the financial manager, a deal that didn't close that day because it was coming up in minutes of closing time. They brought me the paperwork the next day (Sunday) to finish it and I still haven't received the signed copies promised in the mail. Sales lady was fine, it was the rest of the dealership that fell very short. I do not recommend Jeff Wyler Nissan. If I had it to do over I certainly would not purchase the car there. More

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Excellent Experience I couldn’t be happier with the service provided to me here. I got the exact car I wanted, and Tara and Travis busted their butt to make sure that I d I couldn’t be happier with the service provided to me here. I got the exact car I wanted, and Tara and Travis busted their butt to make sure that I did. I would definitely recommend purchasing your next vehicle here! More

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This place sucks. if i could give this place 0 stars I would. This place sucks xxx. Went there on the 19th of July to purchase a new car. Spoke with Tara. She made my h if i could give this place 0 stars I would. This place sucks xxx. Went there on the 19th of July to purchase a new car. Spoke with Tara. She made my husband and I wait there for over 4 hours & didn't even leave with the car and was told I would get a phone call the next day. The next day comes around and its the afternoon and still no phone call. Called & texted Tara her response was "I am not at work I will have someone call you" no one called in over an hour and half. I called and spoke to 3 different people. finally got and answer. We came in that night and waited another 2 hours and got the new Kia Optima with sales rep Brian Landers. It was dark and raining that night so the next day the 21st I get out of my car and my husband notices scratches on the front bumper and around the car. They didn't even check the vehicle before they sold it to me. Had to drive another 45mins for the 3rd time to take my BRAND NEW car back for them to have it for a week. When bringing my car in Tara stated "for your troubles I will make sure you get a full tank of gas after they fix the scratches plus another full tank of gas to come back and get anytime" They fixed the scratches and supposedly fixed a tire that had a nail in it that was "un-repairable".When I came to pick my car up they never told me about the tire. I had to came back a few days later (another 45min drive one way) for a low pressure tire in the tire they "supposedly" fixed. I called Tara about the tire and she made me feel stupid like I didn't know how to put air in my tires and explained it to me like I was a 5 year old. I am not stupid I know what it means when the tire pressure is low. When I got there for the tire they gave me trouble about a loaner car and ended up giving me one and told me to fill up the tank when I brought it back (which I did) and then when I get in my car I didn't even have a full tank. This place is messy and all over the place. My father and I got hung up on multiple times. Mind you Tara argued with me in front of other customers about the free tank of gas for me driving up there 4 different times 45mins one way. She claimed she never said anything about the free tank of gas, but I have 3 witnesses that were there with me that day that heard her say that. I will never recommend this place to anyone and I pray they don't screw anyone else over like this. They are so slow and they drag their feet in anything they do, They are rude, disrespectful and I refuse to take my car back there. They will lie to you saying you get something when you don't, they say they will call you back & they won't. They are a bunch of ignorant xxxxxxxx that don't deserve a job. They took out the excitement of buying a new car and turned it into a horrible experience. More

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Disappointing. I purchased a new vehicle on August 28th; leading up to the deal was not a smooth process, but they seemingly were giving the best pricing so I contin I purchased a new vehicle on August 28th; leading up to the deal was not a smooth process, but they seemingly were giving the best pricing so I continued. Unfortunately, this became worse when I did not receive the title paperwork needed to register my vehicle within the 45 day Temp Tag expiration. I reached out to Nick Carr 2 weeks prior to the expiration on the tags, and was told this was being processed. I even sent an e-mail to their GM Mike Jasper, who has YET to respond to my e-mail sent 8 days ago. On day 45, I decided to file a complaint with the OH Attorney Generals office. The OH Attorney General was able to get a new Temp Tag called in so I could drive legally, but at my expense. The dealership was kind enough to tell me they would pay for my ticket if I was pulled over, but did not contact me to offer a loaner or to provide the dealer tags they had once mentioned. On day 52 I have finally received my title paperwork so I can register the vehicle. I am highly dissatisfied with this experience and will not return to a Jeff Wyler dealership in the future. More

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Extremely disappointed ☹️ Sales managers are rude and dishonest. They lie about everything to sell you a car.i cought them so many times change the wordings on paper work and b Sales managers are rude and dishonest. They lie about everything to sell you a car.i cought them so many times change the wordings on paper work and brought it to their attention.this was the last and only time I ever do business with these xxxxx.the only light here is they were dumb enough to buy my trade for 17K knowing the car is involved in a class action lawsuits and basically is not worth that much.do yourself a favor and shop around. More

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Wool Pulled Over My Eyes Unfortunately, I just learned that my salesperson, Tara Barnett, pulled a Bait and Switch on me and artificially inflated my car price by $2,000. And Unfortunately, I just learned that my salesperson, Tara Barnett, pulled a Bait and Switch on me and artificially inflated my car price by $2,000. And perhaps all the sales people at Jeff Wyler Fairfield don't operate like that, but buyer beware... Through deception and double talk, Tara was able to extort an additional $2,000 from me, right under my nose. More

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great experience Tara Barnett is the nicest salesperson i have ever dealt with thanks again tara!She really went out of her way to make sure i had a wonderful experien Tara Barnett is the nicest salesperson i have ever dealt with thanks again tara!She really went out of her way to make sure i had a wonderful experience.thanks again. More

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Great Experience working with Tara Barnett at Jeff Wyler Have to admit, I was a hard customer to satisfy. Tara Barnett really listened to me and my husband to understand what we wanted in a new car and went Have to admit, I was a hard customer to satisfy. Tara Barnett really listened to me and my husband to understand what we wanted in a new car and went above and beyond to get us into a great KIA Soul at a very fair price. She answered our many questions without a bunch of sales talk and has a strong knowledge of all KIA products. If you want to work with a straight-talking sales consultant who will get the job done in finding the best deal for you, then contact Tara Barnett. She is great to work with. More

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