Tara Williams | Page 2

Did a great job. Very efficient and helpful would definitely come back for more assistance Well done!! Very efficient and helpful would definitely come back for more assistance Well done!! More

by LBM Verified Customer Verified Customer

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Nice and friendly people to deal with that makes your visit pleasant would recommend it to anyone who needs to buy a new car. visit pleasant would recommend it to anyone who needs to buy a new car. More

by mbeaddles Verified Customer Verified Customer

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Thanks for making it quick and easy to get my new electric ioniq! Best experience for car buying yet. electric ioniq! Best experience for car buying yet. More

by Bryanjustinkimble Verified Customer Verified Customer

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Vehicle was purchased on the weekend, all employees showed professionalism and seemed like that they were happy to be at work. showed professionalism and seemed like that they were happy to be at work. More

by Wferrell Verified Customer Verified Customer

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Nice people. Would consider buying there again in the future. Mr. Clay was very helpful and kind! Would consider buying there again in the future. Mr. Clay was very helpful and kind! More

by ASHLEECONOVER18742 Verified Customer Verified Customer

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VERY disappointed when I came in for my first service today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy said he would be with me in a minute. He asked where my keys were I said in the car. He said ok go have a seat in the waiting area. The waiting room was packed and there was no where to sit. Most of the dealerships I've been to, (Mazda, Mitsubishi, Mercedes-Benz etc) always come out to your car and greet you. They have a pen and paper, and they walk around the vehicle and take the mileage and notes. No one did that!! Before I left the dealership I asked if anything needed to be done or recommended they said no. When I left for service I noticed my windshield washer fluid light still on!! They filled it, but not enough for the light to turn off!!! To top that off when I looked under the hood of my vehicle, my coolant was under the minimum line! Why wouldn't they top that off as well as my windshield wiper fluid?!! God forbid I were to take a road trip thinking my car is safe, it's not!! I used a whole gallon of windshield washer fluid. They hardly filled it up!! I called and called and called the service department. No one answers it just rings and rings. I went to Advance Auto Parts on the way home. They used their system to check what kind of coolant I need, and I need green not pink!! Why is their pink in there?? My vin number says green. So confused?!!!?? I just bought the xxxx car. Becareful this place left a bad taste in my mouth More

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This is by far the BEST service department in eastern NC. They work on every car I own. They work on every car I own. More

by Josh Verified Customer Verified Customer

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Shane is an invaluable member of your team and an absolute asset. Give him a raise. absolute asset. Give him a raise. More

by jacobwolfe21 Verified Customer Verified Customer

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Amazing customer service from start to finish. My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyund My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyundai to our friends and family. More

by deejeffersonsr Verified Customer Verified Customer

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I owe a lot to Ashlee. A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ra A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ran it over goal. She connected all the dots that sent me to the dealer I purchased from. I’d say she was most influential in my purchase because she had such a broad understanding of my issues. She deserves a huge pay on the back please tell her that I said thank you for making it so right and so easy. Great Job!! The salesman at the dealership was also awesome. He quickly understood my desires and delivered a great solution. All without an issue and never thinking of his own needs. He truely put the customer first snd like Ashlee delivered the Goods In style once these two were finished all That was needed was my signature on a few pieces of paper and soon I was being given instructions on the operational o trolls available to the driver. Once again it was fine perfectly. I can honestly say that Capital will be my choice for a go to dealership. When I drove out today I had met the best sales team who delivered on every promise. More

by iampjm Verified Customer Verified Customer

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