Tara Williams | Page 4

Things stared off a little rocky. I drove over an hour to hopefully purchase a Sonata limited that I had test driven. Upon arrival, there was a sold sign in the cars window. I was not I drove over an hour to hopefully purchase a Sonata limited that I had test driven. Upon arrival, there was a sold sign in the cars window. I was not happy, having driven over an hr. Jerome, Chris and the guys, located another one and had it there the next day for purchase. They were able to get me approved at the finance level and payment I wanted. Great service and the car is absolutely fantastic. I am still trying to figure out how things work! Thank you Chris, Jerome, Mike, Dave, Wally and Tara for all of the help!! More

by smb7228 Verified Customer Verified Customer

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I had a very positive experience with your team. Friendly and welcoming. Awesome team! Great! Friendly and welcoming. Awesome team! Great! More

by Tomeka Verified Customer Verified Customer

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The customer service was very helpful with my needs and made sure that I had to correct parts to continue to drive my car safely. made sure that I had to correct parts to continue to drive my car safely. More

by brandonmatthew42 Verified Customer Verified Customer

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Did a great job. Very efficient and helpful would definitely come back for more assistance Well done!! Very efficient and helpful would definitely come back for more assistance Well done!! More

by LBM Verified Customer Verified Customer

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Nice and friendly people to deal with that makes your visit pleasant would recommend it to anyone who needs to buy a new car. visit pleasant would recommend it to anyone who needs to buy a new car. More

by mbeaddles Verified Customer Verified Customer

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Thanks for making it quick and easy to get my new electric ioniq! Best experience for car buying yet. electric ioniq! Best experience for car buying yet. More

by Bryanjustinkimble Verified Customer Verified Customer

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Vehicle was purchased on the weekend, all employees showed professionalism and seemed like that they were happy to be at work. showed professionalism and seemed like that they were happy to be at work. More

by Wferrell Verified Customer Verified Customer

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Nice people. Would consider buying there again in the future. Mr. Clay was very helpful and kind! Would consider buying there again in the future. Mr. Clay was very helpful and kind! More

by ASHLEECONOVER18742 Verified Customer Verified Customer

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VERY disappointed when I came in for my first service today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy today. I pulled up, waited about 5 mins until a service advisor came out to greet me. No one came outside, so I walked in and asked for help. The guy said he would be with me in a minute. He asked where my keys were I said in the car. He said ok go have a seat in the waiting area. The waiting room was packed and there was no where to sit. Most of the dealerships I've been to, (Mazda, Mitsubishi, Mercedes-Benz etc) always come out to your car and greet you. They have a pen and paper, and they walk around the vehicle and take the mileage and notes. No one did that!! Before I left the dealership I asked if anything needed to be done or recommended they said no. When I left for service I noticed my windshield washer fluid light still on!! They filled it, but not enough for the light to turn off!!! To top that off when I looked under the hood of my vehicle, my coolant was under the minimum line! Why wouldn't they top that off as well as my windshield wiper fluid?!! God forbid I were to take a road trip thinking my car is safe, it's not!! I used a whole gallon of windshield washer fluid. They hardly filled it up!! I called and called and called the service department. No one answers it just rings and rings. I went to Advance Auto Parts on the way home. They used their system to check what kind of coolant I need, and I need green not pink!! Why is their pink in there?? My vin number says green. So confused?!!!?? I just bought the xxxx car. Becareful this place left a bad taste in my mouth More

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This is by far the BEST service department in eastern NC. They work on every car I own. They work on every car I own. More

by Josh Verified Customer Verified Customer

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