These folks took good care of me.
Paperwork took forever but the rest was great.
Paperwork took forever but the rest was great.
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by dan@cornwellconsulting.net
Verified Customer
Verified Customer
Jun 25, 2024 -
Dick’s CJDR of Wilsonville responded
I am glad to hear that your visit was an enjoyable one. Please contact me if you would like to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Muy amables y en particular LEO es muy amable y te
califican muy rápido la verdad los recomiendo el 100%
califican muy rápido la verdad los recomiendo el 100%
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by Jorgeramos
Verified Customer
Verified Customer
Other Employees Tagged:
Leo Gaona, Natalia Gaona, Skylar Hibsch
May 22, 2024 -
Dick’s CJDR of Wilsonville responded
¡Gracias por tu amable reseña! Nos alegra saber que tu experiencia con Leo y nuestro equipo fue excelente. Estamos aquí para brindarte un servicio rápido y de calidad. ¡Esperamos verte de nuevo en Dick's Chrysler Jeep Dodge of Wilsonville en el futuro!
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Jeremy was the best.
We could not have found a better sales person. The finance person was terrible. He really could use some customer service training even if he has bee
We could not have found a better sales person. The finance person was terrible. He really could use some customer service training even if he has been there for 24 years. Abrupt, impatient, rude, checking his watch ( was he hungry?). Was it because I was a woman purchasing a truck and I asked legitimate questions instead of letting him ram rod us through signing? It was so off putting that I can’t recommend this dealership unless they can avoid this man. Also surprised by almost 1k of work that was needed on the truck once my own mechanic looked at it. I provided images and details supporting what he found (dirty engine air filter, minor leak, dirty rear differential fluid. Jeremy indicated he was surprised that these basic service items were not corrected when the truck was “shopped” but there appears to be nothing that can be done. I requested help locating the service manual for the truck and was promptly sent a PDF, except it was for a gas engine. Skylar did not respond to this, so I asked Jeremy who sent me the “diesel” supplement. Really, as a matter of course, this information should be automatically supplied if the original manual is no longer with the truck. Jeremy? Top shelf. The rest of the deal? A little off putting. And really, the finance person should have some serious customer service training.
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by mary.arnold4
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Moltke
, Skylar Hibsch, Andy Summers
May 24, 2024 -
Dick’s CJDR of Wilsonville responded
We acknowledge your review and are currently looking into the events you’ve detailed.
Great service, wish it came with a manual.
Now I have to write at least 15 words bal bal bla there.
Now I have to write at least 15 words bal bal bla there.
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by WALLO1950
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Cepeda, Skylar Hibsch
May 02, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you for taking the time to leave this 5-star rating! We hope to work with you again!
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Incredible Service!
I reached out prior to our trip to the dealership via the Internet and was contacted quickly. We were able to figure out what we could get on a trade
I reached out prior to our trip to the dealership via the Internet and was contacted quickly. We were able to figure out what we could get on a trade before we even came down. We met at the door of the dealership and given incredible service the entire time we were there! We will definitely be back for our next vehicle purchase. We were in and out in under three hours. I would highly recommend xxxxx to anybody looking to purchase a new vehicle.
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by Campbell
Verified Customer
Verified Customer
Other Employees Tagged:
Alex Odud, Andy Summers
May 02, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you for this amazing review! We really appreciate your business, Campbell.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Spectacular customer service and very friendly car
shopping environment. Thank you to Skylar and her team!
shopping environment. Thank you to Skylar and her team!
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by k_ciani
Verified Customer
Verified Customer
Other Employees Tagged:
Natalia Gaona, Skylar Hibsch
Apr 08, 2024 -
Dick’s CJDR of Wilsonville responded
First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Skylar assisted you in such a detailed and customized manner. Give us a call if you have any further questions!
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Buying a car is usually a pain, but here it was still too
long of a process but everyone was super nice and made it a good process
long of a process but everyone was super nice and made it a good process
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by MACIASJ
Verified Customer
Verified Customer
Other Employees Tagged:
Leo Gaona, Steve Reece
Apr 08, 2024 -
Dick’s CJDR of Wilsonville responded
Thanks for your great review. I do appreciate your patience for the wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
They were all great to work with.
They expedited the paperwork and mice us through very quickly. Tyler gave us a great deal.
They expedited the paperwork and mice us through very quickly. Tyler gave us a great deal.
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by 1YELLOWPONY
Verified Customer
Verified Customer
Other Employees Tagged:
Tyler Chang
, Leo Gaona, Skylar Hibsch
Apr 08, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you for sharing your feedback about your experience. I'm glad to hear that you found a great deal on the car you wanted. If there is anything else that our team can assist you with, please let us know!
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
Got me in and out quick very friendly and really wanted
to see me git the car
to see me git the car
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by rallo503
Verified Customer
Verified Customer
Other Employees Tagged:
Tarek Eldeeb
Exceptional, comfortable, expedient, proffesional,
accommodating, non-stressful staff. Made buying a car easy. Great team.
accommodating, non-stressful staff. Made buying a car easy. Great team.
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by PAULAJEANBAKER63
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alex Odud
Mar 27, 2024 -
Dick’s CJDR of Wilsonville responded
Thank you for providing this amazing feedback, Paula! Our team really appreciates your comments and we hope that you will visit us again soon!
Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com
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