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Taylor Adams
Taylor Adams at Tom Clark Auto Park

Taylor Adams | Page 14

Cadillac Drive Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
221 Reviews
4.8

221 Reviews

Write a Review

221 Reviews of Taylor Adams

March 14, 2025

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Employee Rating

Service writer Taylor Adams was great! However James Wood Cadillac wants to add a 3% credit card charge for using my Visa credit card. As long as they add a credit card charge for service, More

by MITCHBELL7
Service Communication
Recommend Dealer
No
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Mar 18, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We appreciate your kind words about Taylor. We understand your concerns regarding the credit card charge policy. We aim to provide transparency in our services at James Wood Chevrolet Denton, and we encourage you to contact us directly to discuss your experience further. Your thoughts are important to us as we strive for continuous improvement. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

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Employee Rating

Great service department and advisors. Always a pleasant experience! Taylor and team are awesome and take good care of their customers More

by kempdd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 11, 2025

Tom Clark Auto Park responded

Thank you so much for your kind words! We genuinely appreciate your positive feedback about our service department. It's great to hear that you had a pleasant experience with our team at James Wood Chevrolet Denton. We strive to take great care of all our customers, and we're glad that Taylor and the team met your expectations. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2025

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Employee Rating

Great customer service. Taylor showed genuine concern for my issue. I was able to get into an appointment sooner than I expected. More

by THEPANEKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service you received from Taylor at James Wood Chevrolet Denton. It's fantastic to hear that we could accommodate your appointment sooner than expected. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 01, 2025

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Employee Rating

I love James Wood Cadillac service department. The staff is very caring, friendly and knowledgeable. More

by deborahp1681
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

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Mar 04, 2025

Tom Clark Auto Park responded

Thank you so much for your kind words, Deborah! We're thrilled to hear that you had a great experience with our service department at James Wood Chevrolet Denton. Our team takes pride in providing caring, friendly, and knowledgeable service and we're glad this was reflected during your visit. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

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Employee Rating

Wonderful service and the friendliest people! Kept me informed while my car was in service and was repaired quickly! More

by angie.connolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Tom Clark Auto Park responded

Thank you, Angie, for your kind words! We're thrilled to hear about your wonderful experience at James Wood Chevrolet Denton. We take pride in providing friendly service and keeping our customers informed throughout the process. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2025

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Employee Rating

James Wood has always had a great service department and have treated our cars with high excellence, as well as us! More

by LAMRAM0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franklin Wood

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Mar 03, 2025

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that you've consistently received excellent service from James Wood Chevrolet Denton and that we've taken great care of both you and your vehicles. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 26, 2025

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Employee Rating

Very good service as always. Taylor was our service advisor and did an awesome job. More

by charlie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Tom Clark Auto Park responded

Thank you for your kind words, Charlie! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton and that Taylor provided excellent service. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 11, 2025

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Employee Rating

They found an answer to my problem. I love the new welcome sign with our sign in times. Taylor was very helpful and responsive. My only concern is that no one caught the fact that my ba More

by JUDITH.JOHANNESEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Tom Clark Auto Park responded

Thank you, Judith, for sharing your experience. We appreciate your kind words about Taylor and are glad to hear that we were able to resolve your battery issue and provide you with a refund. Your feedback regarding the oversight is valuable, and we are always looking to improve our services at James Wood Chevrolet Denton. If you have any further questions or need assistance, feel free to reach out to us. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663

February 06, 2025

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Employee Rating

Taylor was so helpful and kept me informed every step of the way on the progress of my Cadillac. Thank you Taylor!! More

by sylarue72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2025

Tom Clark Auto Park responded

Thank you for the fantastic review! We're thrilled to hear that Taylor provided you with excellent service and kept you informed during the process with your Cadillac. We appreciate your recognition and look forward to assisting you again at James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

February 02, 2025

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Employee Rating

I continue to come to James Wood for my vehicle maintenance needs. The service department has always been accommodating. More

by DAVIDR.CASTILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Gavynn Norris , Jared Laska

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Feb 04, 2025

Tom Clark Auto Park responded

Thank you for your kind words, David! We're happy to hear that you've consistently had a positive experience with our service department at James Wood Chevrolet Denton. We truly appreciate your loyalty and look forward to continuing to assist you with your vehicle maintenance needs. Don't hesitate to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663

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