Taylor Alford
Taylor Alford at Commonwealth Dodge RAM

Taylor Alford

Service Advisor

Commonwealth Dodge RAM

6408 Preston Highway
Louisville, KY 40219

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28 Reviews
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28 Reviews

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28 Reviews of Taylor Alford

January 01, 2020

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Employee Rating

Did a great job fixing my car. Their prices were better than the others and they didnt try to take advantage of me. I will continue to bring my business here. More

by Jeremy
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiseman, Toby Hayden

October 30, 2019

Dealership Rating
Employee Rating

Always patient in helping me find a vehicle. All my Dodge and Rams I’ve purchased have been reliable and held their value. Parts and service staff are so friendly. More

by Citrine27
Recommend Dealer
Yes

January 24, 2019

Dealership Rating
Employee Rating

Ed Ross Raw 1500 recalls I call to have recalls done to tailgate , they end up doing 3 recalls all together . Every thing went very smoothly and Taylor dose a very good job a More

by Ed Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Salesman Butch

Jan 24, 2019

Commonwealth Dodge RAM responded

We appreciate the 5-star review, Ed. We'll be sure to pass your wonderful compliments to Taylor. We're glad you had a great experience with our dealership and we look forward to seeing you again soon.

January 17, 2019

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Completely impressed with this dealership I run hotshot all over the country. Came through the snow storm in st Louis. And needed service on my truck .they worked me in on a Saturday when no o More

by Richard s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2019

Commonwealth Dodge RAM responded

Thank you for the kind words and five-star rating, Richard! We're happy to hear our team was able to meet your expectations.

December 20, 2018

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Missed things on vehicle service. Didnt top off fluids and never checked tires like listed on their checklist. After I left I checked my tires all 4 were different and one of the 4 ti More

by Danlawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiseman, Toby Hayden, Justin Monroe , I'm not sure who serviced my truck.

Dec 22, 2018

Commonwealth Dodge RAM responded

Thank you for taking the time to leave us a review, Dan. I am glad you chose our dealership to service your vehicle. However, I see that you had some concerns about some of the services performed. I'd like to talk to you more in detail about this. If you don't mind, please send your contact information to me at my email below so that we can discuss this matter further. Best, Mike Wiseman Service Manager mwiseman@commonwealthdodge.com 502-964-6471

September 27, 2018

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Good job I went in for an oil change and check out the squealing when I turn the steering wheel. They found the problem and fix it. I was out in a timely manne More

by butchtf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2018

Commonwealth Dodge RAM responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that your service experience with us went well. It is great that we were able to help you with your oil change and checked out your steering wheel. We value you as a customer and we thank you for recommending us. Have a good day!

September 05, 2018

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OIL CHANGE Great service, Can’t say enough good things about them at Commonwealth Dodge. We stopped in at noon and Taylor truly went above and beyond and had u More

by Mike&HazelC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 17, 2018

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Recall and warranty work Thank you for fixing the recall and repairing oil housing. It was easy to make and appointment and was done in a timely fashion. Thanks again!! More

by SMS_87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 24, 2018

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Employee Rating

Damaged my vehicle and don't seem to care. During an Airbag recall repair the panel on the dashboard was removed. When the panel was reinstalled it is no longer flush with the dashboard. When I More

by twistertruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

May 24, 2018

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Always a good experience This is the only dealer that I use for service. I drive past one a couple of miles from the house to go to Commonwealth Dodge. I have been going ther More

by JIMMY.CHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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