Taylor Baldwin

Every time I have my car serviced, I am always welcomed by my service representative, Taylor Baldwin. I am kept up to date with all services recommended and provided. I am offered refreshments and made c by my service representative, Taylor Baldwin. I am kept up to date with all services recommended and provided. I am offered refreshments and made comfortable in a pleasant environment. It's so nice to have a dealership I can trust that treats me well. More

Helpful 0

Report | Print

Very friendly, professional and easy to work with. I will be purchasing my next Subaru from Hiley when the time comes. I will be purchasing my next Subaru from Hiley when the time comes. More

Helpful 0

Report | Print

Consistent experience across all service advisers. Process includes video from technician who performed the repair. Process includes video from technician who performed the repair. More

Helpful 0

Report | Print

Warranty work completed sat. Was told a higher price for work prior to pick up, but then Taylor ensured the appropriate warranty was applied and my cost was zero. Work complete Was told a higher price for work prior to pick up, but then Taylor ensured the appropriate warranty was applied and my cost was zero. Work completed on time, only downside, first time had to have warranty work performed under 50K miles, but the service was great and I like the new location. Car provided for warranty work was clean and it gave me an opportunity to test drive a newer Outback model. Would recommend Taking your Subaru here for service, love the video and the walk/talk that is Texted and emailed. The technician always sound professional. More

Helpful 0

Report | Print

Taylor took pictures of the car from several angles; took me inside; told me the approximate time it would take, all very professional. Saw Laura; showed me around the new building.. Very friendly staff. me inside; told me the approximate time it would take, all very professional. Saw Laura; showed me around the new building.. Very friendly staff. More

Helpful 0

Report | Print