Taylor Covert
Taylor Covert at Honda of Gladstone

Taylor Covert | Page 10

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Honda of Gladstone

19400 SE McLoughlin Blvd
Gladstone, OR 97027

4.6
137 Reviews
4.6

137 Reviews

Write a Review

137 Reviews of Taylor Covert

September 07, 2024

Dealership Rating
Employee Rating

Easy process. Allan was easy to work with and answered all of our questions. We appreciated his knowledge and respect for us as customers More

by djust643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

Honda of Gladstone responded

We're delighted to hear that Allan made your experience smooth and informative at Swickard Honda. Thanks for sharing your positive feedback!

September 05, 2024

Dealership Rating
Employee Rating

Swift and efficient that is what I would highlight at this time. And also accommodating. More

by kiriama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Traci Amor , Claire

Sep 05, 2024

Honda of Gladstone responded

We are so happy that our Swickard Honda team delivered an excellent experience. Thank you, Kiriama!

September 02, 2024

Dealership Rating
Employee Rating

Dealt with them in the past, no complaints. Would’ve been nice to not have grease fingerprints on the door though. Brand new car, sparkling … More

by ibreathe2fish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Honda of Gladstone responded

Thanks for your feedback! We're glad to hear you had a positive experience overall with Swickard Honda. We'll definitely address the issue of grease fingerprints to ensure it doesn't happen again in the future. Enjoy your new car!

August 27, 2024

Dealership Rating
Employee Rating

Service department clerk Kasey was very condescending when I asked questions. I eas taken back by it. More

by HondaParent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Traci Amor

Aug 27, 2024

Honda of Gladstone responded

We apologize for your experience with our service department. It's important to us that all customers feel respected and valued, so while your feedback is appreciated, it is concerning. Your comments will be relayed to the Service management team, and this issue will be dealt with internally. So that we can gain a better insight into your experience, please contact me at the email address below with your full name and contact number. Also, when you contact me, please reference the name "Honda Parent" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 26, 2024

Dealership Rating
Employee Rating

I had a great experience when taking my car in for service. The staff are friendly and professional, and the service was punctual and expedient! More

by lorarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Aug 26, 2024

Honda of Gladstone responded

We're delighted to hear you had a great experience with our friendly and professional team at Swickard Honda. Thanks for the kind words!

August 16, 2024

Dealership Rating
Employee Rating

Fantastic work and fast didn’t wait long for the job to be completed as promised More

by Kingdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Aug 19, 2024

Honda of Gladstone responded

Thank you for your positive review of Swickard Honda, Kingdan! We are thrilled that your service experience was quick and satisfactory.

August 13, 2024

Dealership Rating
Employee Rating

Communicates well. Had a very long wait prior to being offered a courtesy car.Would like to have had that happen sooner. More

by njpattin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Aug 13, 2024

Honda of Gladstone responded

Thanks for your review and feedback. We appreciate the compliment on our communication and will work to improve wait times at Swickard Honda. Safe travels from all of us!

August 12, 2024

Dealership Rating
Employee Rating

Luis was very helpful and was our advocate during the deal. We are very glad he was our sale person More

by catsfive
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

Honda of Gladstone responded

We are glad to hear that Luis provided excellent sales support. Thanks for choosing Swickard Honda.

August 11, 2024

Dealership Rating
Employee Rating

Had a great experience at Swickard Honda. . we wanted to get a Prologue in North Shore Pearl. They did.not have one on the lot but found it at another dealer so we were able to get it the same More

by jonstanis
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Traci Amor , Kelsie Poirier

Aug 12, 2024

Honda of Gladstone responded

Jon, we're glad to hear that our team at Swickard Honda could help you get the Honda Prologue in North Shore Pearl so quickly. Enjoy your new ride!

August 11, 2024

Dealership Rating
Employee Rating

Excellent. I've always had positive, trustworthy interactions. I've never felt that I was being pushed to have unnecessary service done. My questions have been More

by lynnetta.wisler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Aug 12, 2024

Honda of Gladstone responded

Lynnetta, we're delighted to hear about your positive experiences with us at Swickard Honda. Thanks for sharing your feedback!

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