Taylor Covert
Taylor Covert at Honda of Gladstone

Taylor Covert | Page 11

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Honda of Gladstone

19400 SE McLoughlin Blvd
Gladstone, OR 97027

4.6
137 Reviews
4.6

137 Reviews

Write a Review

137 Reviews of Taylor Covert

August 10, 2024

Dealership Rating
Employee Rating

Swickard Honda is a great dealership where I bought my 2024 Honda CRV, great maintenance services and all employees great to their customers.Thank you for being nice to your customers I appreciate it. More

by ricardocatabay
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor , Tina and Jada

Aug 12, 2024

Honda of Gladstone responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Swickard Honda provided excellent service and helped with your 2024 Honda CRV purchase. We appreciate your support!

July 31, 2024

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Warranty repair, ZERO follow through, not any sort of communication and when I wrote a Google review someone replied from Swickard saying they'd contact me and I've not heard a peep in two weeks which More

by Carrie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Traci Amor , Angel was who I was told was the Service Advisor and he's yet to contact me.

Aug 01, 2024

Honda of Gladstone responded

Carrie, I am truly sorry to hear about your frustrating experience with our service department and the lack of hospitality you have experienced. Clear communication is crucial, and it sounds like our team really missed the mark here. Please know that your feedback is being addressed internally and appropriate actions will be taken. Thank you, Leadership Team - CustomerExperience@Swickard.com

July 30, 2024

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Swickard Honda was easy to do business with. We appreciate Stephen's no pressure way of doing business. More

by Sue
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Jul 31, 2024

Honda of Gladstone responded

Sue, we're glad to hear that Stephen's approach made your experience at Swickard Honda enjoyable. Thanks for the great feedback!

July 28, 2024

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My experience with the service at Swickard Honda was efficient and professional. Service rep explained and recommended more timely services, which I agreed upon. Nice to have service dept. watching out More

by dhcanbyor
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor , Arman

Jul 29, 2024

Honda of Gladstone responded

We're delighted to hear that our service team at Swickard Honda provided efficient and professional care. It's great knowing you felt well-informed and looked after during your visit. Thanks for sharing!

July 24, 2024

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Zach was really knowledgeable about all of the products we were interested in we had a great experience thanks Zach! More

by lbwor56@icloud.com
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Jul 24, 2024

Honda of Gladstone responded

We're delighted to hear that Zach provided you with a great experience at Swickard Honda! Thanks for sharing your positive feedback.

July 19, 2024

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great service, detailed explanation, great customer service, any questions taken care of, will return for car sevice More

by stevewang
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Jul 22, 2024

Honda of Gladstone responded

We're delighted to hear you had a great experience with our team at Swickard Honda! We look forward to seeing you again for your future car service needs.

July 13, 2024

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They are courteous and prompt. Keep you advised on their work. Provide free shuttle rides within a designated distance. More

by Meguell56
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Jul 15, 2024

Honda of Gladstone responded

Thank you for highlighting the courteous and prompt service at Swickard Honda! We're glad to hear about your positive experience with our team.

July 07, 2024

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Awesome fantastic great Everyone was very helpful and friendly and I appreciated all their help More

by Kaia kaia
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor , Dan king

Jul 08, 2024

Honda of Gladstone responded

Thank you for the excellent review of Swickard Honda, Kaia!

July 03, 2024

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Pleased with service, discount, car wash & the wait was shorter than I expected. Thank you Don't remember who helped me in service department More

by Pwillig61
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Traci Amor

Jul 05, 2024

Honda of Gladstone responded

Thank you for sharing your positive experience with Swickard Honda! We're glad to hear that our service, discount, and car wash met your expectations. We appreciate the feedback and look forward to serving you again!

July 03, 2024

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Employee Rating

Left in overnight drop, NEVER heard anything from Angel the entire day and had to call them at 4:30. Unprofessional all around. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 08, 2024

Honda of Gladstone responded

Carrie, I apologize for the lack of communication you experienced. This is not the level of service we strive to provide. I've responded to your Google review letting you know that one of our store managers will reach out so we can address this issue directly. Thank you, Terry Collins Customer Experience Team Lead CustomerExperience@Swickard.com

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