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Taylor McCarroll
Taylor McCarroll at 94 Nissan of South Holland

Taylor McCarroll | Page 5

Customer Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

Contact Me
4.7
160 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Specialties & Trainings

TIRES

RECALLS

View more specialties & trainings
4.7

160 Reviews

Write a Review

160 Reviews of Taylor McCarroll

September 11, 2024

Dealership Rating
Employee Rating

The Service was excellent from the service desk to the cashier. They made sure I got to the dealer S well as back to work. More

by deidram_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Jacquelyn Vaughn, Glenn Willoughby

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Sep 13, 2024

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

September 08, 2024

Dealership Rating
Employee Rating

Taylor is very patient and professional she goes above and beyond!!!! She is very reliable and definitely a people person More

by Handley..carla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2024

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 30, 2024

Dealership Rating
Employee Rating

This dealership has great customer service, There were 2 recalls that my vehicle had , 1 of the parts was on back order, so they kept my vehicle, and there was a rental available, so I was given a really ni More

by armster76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler, Tyler Roberson , Keyaona Edwards, Torrey Hall, Matt Sappenfield, Jacquelyn Vaughn, Glenn Willoughby

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Aug 31, 2024

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

August 29, 2024

Dealership Rating
Employee Rating

The staff is efficient and professional. I was a little disappointed that my battery went out 3 days later. I wish I would have known before so I would not have gotten atranded. More

by glamours_mom80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Glenn Willoughby

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Aug 29, 2024

94 Nissan of South Holland responded

Thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Matt Sappenfield Owner Loyalty Manager

August 21, 2024

Dealership Rating
Employee Rating

Tyler was very professional. He answered all my questions and kept me up to date on my car. Other employees always checked in on us also. 5 Star for 94Nissan More

by l.camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson

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Aug 24, 2024

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 19, 2024

Dealership Rating
Employee Rating

Great services, and great people. They helped me by ordering a new light for my vehicle as well! They always take care of me. Thank you guys! More

by Solo2294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson , Torrey Hall

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Aug 23, 2024

94 Nissan of South Holland responded

Hi Solo, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

August 19, 2024

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Employee Rating

The best…communication was on point and was very kind about everything. I’ll definitely recommend More

by Alexandria Ell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Roberson , Torrey Hall

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Aug 23, 2024

94 Nissan of South Holland responded

Hello Alexandria, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 04, 2024

Dealership Rating
Employee Rating

My service was done in a short period of time. Personal was very nice and friendly. More

by tikompa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Koehler

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Aug 07, 2024

94 Nissan of South Holland responded

Tikompa, we are so happy to read such a great review about Nissan Of South Holland! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

August 04, 2024

Dealership Rating
Employee Rating

Great experience. Love how they did a good job in getting everyone in and out. More

by taylorarmonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacquelyn Vaughn, Glenn Willoughby

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Aug 07, 2024

94 Nissan of South Holland responded

Hi Taylor, thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

July 07, 2024

Dealership Rating
Employee Rating

Whenever I come for a service, there is a problem after I leave the dealership More

by jessica.mckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 08, 2024

94 Nissan of South Holland responded

Jessica, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (708) 333-2000. We look forward to hearing from you. Matt Sappenfield Owner Loyalty Manager

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