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Chris Koehler
Chris Koehler at 94 Nissan of South Holland
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Chris Koehler

Service & Parts Director

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of Chris Koehler

November 26, 2023

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Employee Rating

Competent, friendly,courteous and professional he got me in and got me out saved me money and time More

by ulyssescody
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Stephen Veldman, Taylor McCarroll, Jacquelyn Vaughn

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Nov 29, 2023

94 Nissan of South Holland responded

We are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

November 01, 2023

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Employee Rating

I came here because you in and out and they always informed you of what needs to be done with your vehicle based on miles. More

by Krheams
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Taylor McCarroll , Jared Carter, Jasmine McCarroll

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Nov 04, 2023

94 Nissan of South Holland responded

Krheams, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

October 11, 2023

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I satisfied with the service give to clients, I highly recommend them. I thank you for arranging even the smallest detail. The small details count a lot. I sincerely appreciate that they also fixed a deta More

by irmapopoca
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Jasmine McCarroll

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Oct 26, 2023

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. Let us know if you have any questions or concerns. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager

September 16, 2023

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Great service without a long wait. The staff was attentive to the customers awaiting service. More

by trinap67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Jared Carter, Jasmine McCarroll, Derryl Reese

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Sep 19, 2023

94 Nissan of South Holland responded

Your wonderful feedback and rating mean a lot to us. Our service team is always here to help. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager

September 12, 2023

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Exceptional customer service is provided, always have a positive experience. The staff is very professional. KUDOS More

by lori.valentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Derryl Reese

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Sep 15, 2023

94 Nissan of South Holland responded

Lori, we're happy to hear you had such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

August 28, 2023

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Employee Rating

Tyler Was Very Professional And He Was Very Nice. He Explained To Me What Was Done On My SUV. He Listen To Me What I Told Him The Last Time What When Done My Oil Change And My Tire Rotation. He Done More

by I Don't Have One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Dominic Fioretti, Sylvester Pilgrom, Taylor McCarroll, Jacquelyn Vaughn , Jared Carter, Jasmine McCarroll, Derryl Reese

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Sep 01, 2023

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

August 21, 2023

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Clean friendly good customer service the staff is very professional I like this dealer ship More

by coolj773783 @att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Jared Carter, Jasmine McCarroll, Derryl Reese

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Aug 22, 2023

94 Nissan of South Holland responded

Thank you for your vote of confidence! Our service team really enjoyed your visit, as well. Hope you have a great day and come visit us for a free car wash! Regards, Liz Sappenfield

August 03, 2023

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94 south Holland Nissan provided great service every time I go ! I Highly recommended dealership for service ! More

by zandrea Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Jared Carter, Jasmine McCarroll, Derryl Reese

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Aug 09, 2023

94 Nissan of South Holland responded

Hi Zandrea Harris, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Regards, Liz Sappenfield

July 31, 2023

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Employee Rating

It's always a pleasure getting service at 94 Nissan. Have a great day 15 word minimum. More

by ANDYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Jared Carter, Jasmine McCarroll, Derryl Reese

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Aug 09, 2023

94 Nissan of South Holland responded

Hi there!! Thank you so much for your service visit. We truly appreciate you! Regards, Liz Sappenfield

July 27, 2023

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Horrible communication, my car isn't fixed and they claimed to charge the battery and refused to change the battery. It's a 2021, with 12,000 miles on it. Clearly, it's a faulty battery, or electrical More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Torrey Hall, Tyler Roberson, Taylor McCarroll, Jacquelyn Vaughn , Jared Carter, Jasmine McCarroll, Derryl Reese

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Aug 08, 2023

94 Nissan of South Holland responded

Hi Stacy, I'm sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. If you could please contact our service manager, Derryl, directly on 708-225-3751, we'd like to hear all your concerns and solve any other pending issues that you may have. I'm sure once we've cleared things up, we'll win you back as a customer. At your service, Liz Sappenfield liz@94nissan.com

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