Taylor Young

It was quick, and he really helped me out It was a relaxing atmosphere at the dealership relaxing atmosphere at the dealership More

by nikkidirocco72 Verified Customer Verified Customer

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All is good, late night but all is well. Didn't leave dealership until after 8pm. Didn't leave dealership until after 8pm. More

by travis_gilkey Verified Customer Verified Customer

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Fast and professional Excellent service, great experience, no long wait times Overall a pleasant experience experience, no long wait times Overall a pleasant experience More

by singin4u2night82 Verified Customer Verified Customer

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Both guys were very helpful and pleasant to deal with-fast and efficient. Very friendly and informed with-fast and efficient. Very friendly and informed More

by jendubose67 Verified Customer Verified Customer

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Taylor was amazing to work with and the financing guy got me an excellent interest rate as well. me an excellent interest rate as well. More

by talead03 Verified Customer Verified Customer

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Great job! Excellent service by Taylor! He was attentive and easy to work with! Accommodating Excellent service by Taylor! He was attentive and easy to work with! Accommodating More

by bartonrinker44 Verified Customer Verified Customer

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Easy car buying process, Taylor was an excellent salesman and went above and beyond. He explained everything on the phone before I drove over an hour to the dealership. and went above and beyond. He explained everything on the phone before I drove over an hour to the dealership. More

by antle.benjamin Verified Customer Verified Customer

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Have found them easy to work with and would definitely go back for any future purchases. back for any future purchases. More

by dconman76 Verified Customer Verified Customer

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Great! I already knew what car I wanted, but I had no idea that I would get such great service from such a great team I already knew what car I wanted, but I had no idea that I would get such great service from such a great team More

by melanie.wilson5519 Verified Customer Verified Customer

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Miscommunications I've been looking for tundras for months. I found a decent one online at Byers. I am two+ hours away and after speaking with Taylor on price he had said 'We're not sitting here making months. I found a decent one online at Byers. I am two+ hours away and after speaking with Taylor on price he had said 'We're not sitting here making 1000s on you' when the vehicle MMR was 41.1 and priced at 45.8. To me that is a 4,700 difference and roughly 10%. Since it only came with one key, I decided I would be okay with 45.5 out the door since it had one key. I thought that I had communicated with Taylor that this included dealership fees such as dock fees. He texted me 'We are $45,500 selling price and cannot throw in the key'. To me this meant that it would be 45,500 out the door including fees as we had just been discussing this. That was not the case. I had to pay an additional 439 at the counter. This rubbed me the wrong way as I had already paid 45k in cash and was over two hours away from home. I did see the final sale price of 45,439 at signing but I did think this was without my trade in. I went back over to the dealership to discuss and was promptly told no with no discussion to be made. On top of all of this, I was told the truck would come with a year to three years of remote connect. This was not the case and after a phone call with Toyota they had stated I was misinformed and suggested I called Byers Toyota to clarify. At this point I was done with Byers and do not wish to speak to anyone from the dealership. I feel when you are spending so much money you should find some professionalism and things should not be missed, but that was not the case at Byers. More

by lnchbx0 Verified Customer Verified Customer

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