Ted Teague | Page 5

Always there to help, and for above and beyond! One of the most giving back to the community dealerships in the area! One of the most giving back to the community dealerships in the area! More

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From start to finish it was a seamless and painless experience - great communication, follow-through, and follow up. This was easily the best experience I’ve had purchasing a vehicle! experience - great communication, follow-through, and follow up. This was easily the best experience I’ve had purchasing a vehicle! More

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Knowledgeable service advisors, professional and punctual setting time limits. Facility is well maintained and comfortable during wait. setting time limits. Facility is well maintained and comfortable during wait. More

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I was needing to buy a Ram work truck for my business so I reached out GM Ted Teague. He had his Fleet manager Billy Holt contact me within an hour. The whole buying process was very easy and painless. B I reached out GM Ted Teague. He had his Fleet manager Billy Holt contact me within an hour. The whole buying process was very easy and painless. Billy was very knowledgeable about everything and gave me exceptional customer service. I would highly recommend them to anyone looking for a vehicle. More

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Outstanding Customer Service by J. Clay Sawyer, M.D. Both DJ Latimer and Ted Teague have spoiled me greatly--I am still making up my mind regarding a car purchase. Not only has there been NO high-pressur Both DJ Latimer and Ted Teague have spoiled me greatly--I am still making up my mind regarding a car purchase. Not only has there been NO high-pressure approach, they have gone out of their way to encourage me to drive several cars and to take my time reaching my final decision. To say that they have treated me right would be an understatement. The same holds true for James Schagel in the Parts Department--he always knows exactly what I need despite my meager descriptions, and he always remembers me. I must also mention Leslie Cooper-Gholson in Finance--we have bought two other cars here in the past and have thus worked with Leslie, as well. Even when we're just visiting, she always greets us, remembers us, and wants to make sure that our needs are met. All four of these folks are not only outstanding at their jobs, but also are outstanding human beings. I highly recommend this dealership in general, and these four people in particular! More

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By far the best dealership I've worked with! Not only do they take care of their customers, they take care of their community as a whole. Their internet manager, Spring Anderson, goes above and b Not only do they take care of their customers, they take care of their community as a whole. Their internet manager, Spring Anderson, goes above and beyond naturally, to make sure even the details get taken care of in each of her deals. If you're buying a new car online, this is the person you need to talk to, she's a miracle worker! Sometimes it's the small things that make all the difference in the world. If you're near or far - take the time to check out Allen Samuels CDJR in Waco, it's worth it. More

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Jake Conner- A Great Sales Professional Upon arrival the management immediately put me with Jake Conner, a US Army Veteran, whom they felt would assist me in getting the 'Right' truck for me Upon arrival the management immediately put me with Jake Conner, a US Army Veteran, whom they felt would assist me in getting the 'Right' truck for me. Jake patiently listened to my needs and asked several qualifying questions to ensure he understood my predicament. He immediately felt they would be able to get me into my vehicle for the right down payment and price. He was very personable but with the right amount of professionalism that lets you know you can count on his recommendations. I am now the proud owner of a 2017 3/4 Ton 6.4 Hemi driven 4 wheel drive pick up. I received a call within 72 hours of my new purchase from Jake to ensure I was happy with my new truck and if he could assist me in anything. That is the true measurement of a professional. Thanks Jake for all that you did. I am already recommending my friends to see you in the near future. More

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Exceptional Customer Service Every Time My family has bought many cars from Ted Teague and his team, and we will continue to do so for years to come! We are always treated with top notch cus My family has bought many cars from Ted Teague and his team, and we will continue to do so for years to come! We are always treated with top notch customer service through the entire process. From sales to service, the team at Allen Samuels CDJR is simply the best. They're an attentive, knowledgeable, compassionate group, and have always been able to find us the perfect car in both features and budget. Thank you Ted, DJ, Cleve, Jonathan, Criag, and Charles for all you have done for us over the years! More

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so far so good I was able to put a deposit down on the last available Dodge Demon thanks to the follow up from Spring and Ted. I worked directly with Ted Teague and I was able to put a deposit down on the last available Dodge Demon thanks to the follow up from Spring and Ted. I worked directly with Ted Teague and got through the paperwork and the deposit. Now just waiting on the car to get through production. Hopefully they'll continue their good service all the way through when I take delivery of the car. More

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Extremely Helpful and Great Experience - Highly Recommend I had previously purchased a 2016 Jeep Cherokee back in March 2016. Over the course of ownership, as unfortunate as it is, the vehicle had many issues I had previously purchased a 2016 Jeep Cherokee back in March 2016. Over the course of ownership, as unfortunate as it is, the vehicle had many issues which resulted in many trips to visit the service department. While picking up my vehicle from my last visit on February 1, 2017, I decided to stop by to visit with Ted Teague. This meeting ended up being one of the most important and best decisions that I had made as an Allen Samuels customer. This meeting changed everything for our family! Mr. Teague listened to my concerns and ultimately wanted to help make what, at this point, was a really bad situation a better outcome for me and my family. Once I left, he immediately looped in the Sales Manager, Clint Allen, who reached out to me quickly and was ready to help me. On Saturday, February 4, we stopped by to visit with Clint who fortunately had not given up on the Jeep brand, as I was already prepared to do. And, I am glad he didn't. I loved my previous vehicle. I loved what he had to offer. What I didn't love, were the problems. He assigned Wesley Abrahams to assist us, which was such a blessing! It was great that everyone was aware of what we needed and ultimately prepared to just help us. We spent a great amount of time really looking over some vehicles and making sure that the previous issues were not displayed in any of the vehicles we looked at. There wasn't a single minute that we were there that we ever felt like we were rushed or that we weren't important. This is true for our first visit, as well! After spending a great amount of time there, because of how thorough we were with looking at the differences among the options, we found a 2017 Jeep Cherokee Latitude that worked for us. We couldn't be happier with the experience. Not once, did Clint and Wesley ever give up on us! Not once did they ever make us feel like we weren't important or that we were just customers. We never felt like we were just viewed as another sale but that they really cared about us, our situation as well as the outcome. The finance process with Lesley was exceptional, as always! She is really a rare find in the auto finance business. She remembered us when we walked in her office. She is extremely personable. She cares about her customers and you really get a sense of how much she cares about you and your situation just after spending a couple of minutes in her office. We are so fortunate that we had the opportunity to work with Leslie again. Another important point to make is that we had our four year old son with us during the entire visit! I share this point and want to highlight this point to express how family oriented the sales team/finance team are. Each individual that we encountered incorporated him into the conversation and really made him feel comfortable during the entire process. This dealership is great! Mr. Teague, Mr. Allen, Mr. Abrahams and Mrs. Cooper-Gholson went above and beyond for our family. We are completely satisfied and highly recommend this dealership and these employees, specifically. More

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