We were rather disappointed at the fact that, when we got
the vehicle home we noticed that three of the four wheels were scuffed at the bead down to the bare alloy. When we returned to have the driver door w
the vehicle home we noticed that three of the four wheels were scuffed at the bead down to the bare alloy. When we returned to have the driver door window and the lift gate repaired, they refused to repair the wheel damage. I was then required to purchase a tube of touch up paint to repair the damage.
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by modeltspaz
Verified Customer
Verified Customer
Apr 04, 2026 -
Precision Honda responded
modeltspaz, thank you for contacting Precision Honda and sharing your experience !I’m very sorry to hear about your experience and the disappointment you felt after noticing the wheel damage on your vehicle. We understand how frustrating it must have been to discover the scuffs after taking your vehicle home, and especially to feel that your concerns were not fully addressed during your return visit. This is certainly not the level of service we aim to provide. We truly appreciate your feedback, as it helps us identify areas where we need to improve. I would like the opportunity to look into this situation further and see if there’s anything we can do to make things right. As your username makes it a little challenging to locate your personal information you can reach me directly through email at ngarcia@precisionhonda.com or call/text me at 562-231-6723.-Nathalie Garcia Customer Relations Manager
Great atmosphere and friendly, helpful staff!
I highly recommend Precision Honda for purchasing new Honda vehicles.
I highly recommend Precision Honda for purchasing new Honda vehicles.
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by HSAGUIRRE35
Verified Customer
Verified Customer
Apr 03, 2026 -
Precision Honda responded
HSAGUIRRE35, thank you for choosing Precision Honda and sharing your experience ! We’re glad you enjoyed the atmosphere and found our team friendly and helpful. We appreciate your support and look forward to assisting you again when you’re ready for your next Honda!-Dennis Alejo GSM
Ay Good Morning Yeah, everything is Good Workers are
friendly and very nice. Thank you. Everybody.
friendly and very nice. Thank you. Everybody.
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by tola-7
Verified Customer
Verified Customer
Apr 01, 2026 -
Precision Honda responded
tola-7, Thank you for choosing Precision Honda and sharing your experience ! We’re really glad to hear that you had a positive experience and found our team friendly and welcoming. We truly appreciate your support and look forward to serving you again soon.-Dennis Alejo GSM
Really good customer service workers really nice people
they explain details really good and explain everything good.
they explain details really good and explain everything good.
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by poly41411
Verified Customer
Verified Customer
Mar 21, 2026 -
Precision Honda responded
poly41411,Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear you had a great experience with our team. Providing friendly service and clearly explaining every detail is very important to us, so it’s wonderful to know our staff delivered that for you. We truly appreciate your support and look forward to assisting you again in the future!-Dennis Alejo GSM
Good and friendly service ,I’m telling all my family
members and friends .Thanks for everything.
members and friends .Thanks for everything.
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by Sun_V2025
Verified Customer
Verified Customer
Mar 12, 2026 -
Precision Honda responded
Sun_V2025, Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you had a good and friendly experience with our team. Your recommendation to your family and friends means a lot to us. We appreciate your support and look forward to assisting you again in the future! -Dennis Alejo GSM
The dealership is amazing.
The most helpful people I’ve ever been around they helped me with purchasing a new car as well as trading in my vehicle.
The most helpful people I’ve ever been around they helped me with purchasing a new car as well as trading in my vehicle.
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by anthonytolar
Verified Customer
Verified Customer
Feb 16, 2026 -
Precision Honda responded
anthonytolar, Thank you for choosing Precision Honda and sharing your experience ! We’re truly honored to hear that you had such a positive experience with our team. Helping you purchase your new vehicle and assisting with your trade-in is something we’re proud to be part of, and it means a lot to know you felt supported every step of the way. Congratulations on your new car! We appreciate your trust in us and look forward to being here for you whenever you need us in the future.-Dennis Alejo GSM
I had an outstanding car-buying experience at Precision
Honda in Downey. From start to finish, the process was smooth, transparent, and completely stress-free. Paul and Diego were phenomenal—knowledgeable,
Honda in Downey. From start to finish, the process was smooth, transparent, and completely stress-free. Paul and Diego were phenomenal—knowledgeable, patient, and genuinely attentive to my needs. They took the time to explain every detail, answered all my questions without pressure, and made sure I felt confident and comfortable with my purchase. Their professionalism and customer-first approach truly set them apart. This was by far one of the best car-buying experiences I’ve had, and I would highly recommend Precision Honda—especially Paul and Diego—to anyone looking for exceptional service.
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by patty.giller
Verified Customer
Verified Customer
Jan 06, 2026 -
Precision Honda responded
patty.giller, Thank you for choosing Precision Honda and sharing your experience ! We’re truly thrilled to hear that your car-buying experience at Precision Honda was smooth, transparent, and stress-free. Paul and Diego will be honored to know their knowledge, patience, and customer-first approach made such a positive impact. Our goal is always to ensure our guests feel confident and comfortable every step of the way, and it’s wonderful to know we delivered on that promise.-Dennis Alejo GSM
Pretty painless car purchase and overall felt like a good
value. The whole team I worked with were pretty friendly.
value. The whole team I worked with were pretty friendly.
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by aito
Jan 05, 2026 -
Precision Honda responded
aito, Thank you for choosing Precision Honda and sharing your experience ! We’re glad to hear your car purchase was painless and that you felt you received good value. Our team works hard to create a friendly and comfortable experience, and we truly appreciate you choosing us.-Dennis Alejo GSM
Working with Jesse at the finance dept was a great
experience. He explained every option clearly, helped me secure a great rate, and made the entire process quick and stress-free. I really appreciated
experience. He explained every option clearly, helped me secure a great rate, and made the entire process quick and stress-free. I really appreciated his transparency and professionalism. Highly recommend working with him if you’re buying a vehicle here.
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by Frodri0104
Other Employees Tagged:
Jesse Betts
Dec 11, 2025 -
Precision Honda responded
Frodri0104, thank you for taking the time and sharing your experience ! We’re delighted to hear that working with Jesse in our finance department was such a positive and stress-free process. Clear communication, transparency, and helping our customers secure the best options are exactly what Jesse strives for, and your feedback reflects that perfectly. Thank you again for your recommendation, and congratulations on your new vehicle!-Dennis Alejo GSM
Everyone was very helpful and made the buying process
easy and quick. Everyone was nice and we couldn’t be happier.
easy and quick. Everyone was nice and we couldn’t be happier.
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by marianaalatorre02
Other Employees Tagged:
Jesse Betts
Nov 03, 2025 -
Precision Honda responded
marianaalatorre02, Thank you for taking the time and sharing your experience ! Thank you so much for your kind words! We’re so glad to hear our team made your car buying experience easy, quick, and enjoyable. Your happiness means a lot to us, and we truly appreciate you choosing Precision Honda . Enjoy your new vehicle, and we look forward to seeing you again!-Dennis Alejo GSM