Terence Brake
Terence Brake at Lithia Toyota of Billings

Terence Brake | Page 3

Sales

Lithia Toyota of Billings

1532 Grand Ave
Billings, MT 59102

Contact Me
4.6
63 Reviews

Auto obsessed, love anything that gets you around from cars to motorcycles to bicycles. I spend my time with my wife and our 2 dogs.

Dealership Experience

14 yrs, 1 mo

Industry Experience

20 yrs, 9 mos

Languages Spoken

English English

4.6

63 Reviews

Write a Review

63 Reviews of Terence Brake

October 12, 2023

Dealership Rating
Employee Rating

Everything is good except for the technical issues on the radio screen. That’s the only issue or questions we have. More

by Polly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2023

Lithia Toyota of Billings responded

Polly, we're glad to know that you had a good experience overall at Lithia Toyota of Billings. For the radio screen issue, our service team would be more than happy to assist you with it. Don't hesitate to reach out!

September 13, 2023

Dealership Rating
Employee Rating

Very good, very professional. The only complaint that I have. They did not detail the inside of the car at all, it was a mess. More

by dongossard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2023

Lithia Toyota of Billings responded

Hi, Thank you for your honest feedback. Your feedback will be shared with our team to better serve you and our guests. We look forward to serving you again.

August 28, 2023

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Employee Rating

I was tricked into driving three hours for a car I thought was 22,000$ only to get there, test drive it, have my credit run THEN get a price of paper that showed it a 24,000$ car because of “extra” co More

by tiffanyspena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sarah Strege

Aug 29, 2023

Lithia Toyota of Billings responded

Hi Tiffany, It is unfortunate to see you feel this way. Our team always strives to provide competitive, transparent pricing on new vehicles and services. I would like to speak with you to better understand your recent experience and regain your confidence in our team. Please reach out to me when the time allows. Patrick O'Neill 406-281-8346 General Sales Manager

July 20, 2023

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Employee Rating

Friendly and professional people in a nice facility got me in smoothly without hassle also appreciate the shuttle More

by bwbrasfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristen Paulsen

Jul 21, 2023

Lithia Toyota of Billings responded

We are always happy to serve you! Thank you for your 5-star review. See you again next time.

July 09, 2023

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Employee Rating

Terence met us on the lot after a bad experience at another dealership. They have restored my faith in good sales people actually caring about who they help. More

by Victor Grant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Lithia Toyota of Billings responded

Victor, Thank you for choosing Lithia Toyota of Billings. We're happy to hear our team delivered a great experience and we look forward to seeing you again soon.

June 25, 2023

Dealership Rating
Employee Rating

Terrance was excellent! Everything was a great experience - not expecting that when buying a car. Absolutely zero buyers remorse, in fact I wish I had gone there sooner and More

by Frank
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Lithia Toyota of Billings responded

Congratulations, Frank! We appreciate your 5-star review! We look forward to serving you again down the road.

May 11, 2023

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Employee Rating

Terence was very friendly and easy to work with. The gentleman that wrapped up the paperwork was very knowledgeable and quick. Of course being a Friday night almost closing time probably had a litt More

by jcrit882009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Lithia Toyota of Billings responded

Hello, thank you for visit our Lithia Toyota of Billings team. If there is anything we could have done to improve your visit. Please feel free to reach out to us. We hope to see you again to earn your fifth star!

May 09, 2023

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Employee Rating

They try and work with you and make the best deal that they can being that both of you come out on top More

by tyler.admidin2017
Sales Price Transparency
Recommend Dealer
Yes
May 15, 2023

Lithia Toyota of Billings responded

Hello, thank you choosing to visit Lithia Toyota of Billings. We appreciate your five-star feedback. See you next time!

May 08, 2023

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Employee Rating

Very friendly, efficient; Answered my questions; followed up after the sale. Professional, experienced; Comfortable waiting area More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Lithia Toyota of Billings responded

Hello, thank you for the kind five-star review for Terence. Our Lithia Toyota of Billings team hopes to see you again down the road.

April 21, 2023

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Employee Rating

Terrence did great! Wasnt even expecting to get any and I cane home with a truck. Best deal I ever got! More

by Scripsbed16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2023

Lithia Toyota of Billings responded

Hello, thank you for the awesome shout out to Terence. Our Lithia Toyota of Billings team hopes to see you again!

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