Terence Brake | Page 4

STAY AWAY! I'M STILL TRYING TO DEAL WITH THE BAIT AND SWITCH FROM THEM I'M STILL TRYING TO DEAL WITH THE BAIT AND SWITCH FROM THEM More

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As an out-of-state buyer, Terence at Lithia Toyota of Billings provided me with a great used vehicle buying experience. Prior to flying to Montana to purchase the vehicle, Terence provided me with a comp Billings provided me with a great used vehicle buying experience. Prior to flying to Montana to purchase the vehicle, Terence provided me with a complete video vehicle inspection in real-time via phone, proactively highlighted all areas of potential concern, and addressed the two specific issues we identified to my satisfaction. Upon arrival at the airport, Terence personally picked me up in the vehicle to test drive. Upon arrival at the dealership, I found that Terence represented the vehicle with 100% accuracy and I was on the road back home in less than 90 minutes. Post-sale, Terence maintained the same high service-level and quickly addressed a paperwork mistake we both missed in the purchase documents. Terence established my trust and I recommend him to help you with your next Toyota purchase. More

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Terrance at Lithia Toyota of Billings was extremely knowledgeable and very personable. He made sure I knew what was coming in my truck and how to get the most out of it. I highly recommend working with knowledgeable and very personable. He made sure I knew what was coming in my truck and how to get the most out of it. I highly recommend working with him if you're ever looking for a vehicle More

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I loved my experience buying my Jeep with Lithia Toyota. I was buying my vehicle from out of town and Terrence was such a help with sending pictures and being 100% honest about everything. All of the staff I was buying my vehicle from out of town and Terrence was such a help with sending pictures and being 100% honest about everything. All of the staff were very friendly and helpful I would highly recommend Lithia Toyota if you are looking for a new vehicle. More

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Terence set me up with a new 2020 Rav and I love it! He was friendly and followed up with me a few days after to see how I was enjoying it. Very happy with the payment too! was friendly and followed up with me a few days after to see how I was enjoying it. Very happy with the payment too! More

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Our 2nd Toyota Purchase at Lithia Terence, Sarah, and Brittany were great to work with. They were respectful, friendly, knowledgeable, and worked to get us the best deal they could. Terence, Sarah, and Brittany were great to work with. They were respectful, friendly, knowledgeable, and worked to get us the best deal they could. Very happy with the service they provided! More

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A long drive but it was worth it. Lithia Toyota of Billings had exactly what I was looking for at a fair price. I traveled 1900 miles to Montana for the purchase. The vehicle was exa Lithia Toyota of Billings had exactly what I was looking for at a fair price. I traveled 1900 miles to Montana for the purchase. The vehicle was exactly as described and there were no hidden fees. Terence sent lots of pictures prior to the sale so there were no surprises when I arrived. He picked me up a the airport withing minutes of landing. Sarah in the finance department handled my file quickly and efficiently. Everything was as smooth as glass. I wish this dealership were closer to home but, I might buy our next Toyota from them anyway. Thanks again, Terence & Sarah. More

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Great experience. Sales and management stayed open late to accommodate our schedules. Very helpful and knowledgeable. Overall we had an easy experience and would definitely consider this dealership in the to accommodate our schedules. Very helpful and knowledgeable. Overall we had an easy experience and would definitely consider this dealership in the future. Our purchase was made almost entirely online. More

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Best experience ever I have never had a good experience buying a car till I went to lithia Toyota!!! Not kidding before them I had 2 dealers sell cars right out from under I have never had a good experience buying a car till I went to lithia Toyota!!! Not kidding before them I had 2 dealers sell cars right out from under me. Also they refused to show me cars they had online. Terence was amazing we actually went to buy one car and ended up getting another. The transaction was seamless and amazing. Brittany in financing was also amazing!!! Great team !!!Go see this dealer. They are the best in town. Will be buying our next truck there More

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Wonderful We worked with Terence and his manner was easy, non-pushy, and helpful. He listened to what I wanted and was looking for. He made my car purchase an We worked with Terence and his manner was easy, non-pushy, and helpful. He listened to what I wanted and was looking for. He made my car purchase an amazing experience. More

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