Terence Brake | Page 6

easiest car purchase ever! We enjoyed the whole experience, very professional. Terrance was very informative on every aspect of our deal. We will definitely recommend others to We enjoyed the whole experience, very professional. Terrance was very informative on every aspect of our deal. We will definitely recommend others to go to this dealership. We will be back for future purchases. More

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Outstanding from start to finish Really enjoyed the entire experience. Terrance was outstanding to work with. Also a pleasure to meet his supervisor and parts manager. Car was detaile Really enjoyed the entire experience. Terrance was outstanding to work with. Also a pleasure to meet his supervisor and parts manager. Car was detailed nicely. More

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LEASE TRADE UP TERRANCE, TRISTAN, AND JAKE WERE AWESOME TO WORK WITH. TERRANCE WAS VERY HELPFUL WITH CLOSING THE DEAL WITH OUR NEW VEHICLE, HE WAS WELL INFORMED ABO TERRANCE, TRISTAN, AND JAKE WERE AWESOME TO WORK WITH. TERRANCE WAS VERY HELPFUL WITH CLOSING THE DEAL WITH OUR NEW VEHICLE, HE WAS WELL INFORMED ABOUT THE VEHICLES HE IS SELLING, AND HE MADE A POINT TO GET TO KNOW US. TERRANCE MADE THE EXPERIENCE ACTUALLY RATHER FUN. TRISTAN MADE THE CLOSING EASY AND SIMPLE, AS WELL AS BEING FRIENDLY. JAKE WAS ALOT OF HELP WHEN I HAD TO CALL ABOUT SOME ISSUES WITH THE PAYOFF FROM MY OLD VEHICLE. HE WAS QUICK TO RESPOND AND HAD A GREAT ATTITUDE! More

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Great Experience I worked with Terence Brake and had a great experience. He stayed after hours so that we could complete the paperwork he made the whole process very e I worked with Terence Brake and had a great experience. He stayed after hours so that we could complete the paperwork he made the whole process very easy. I would call him again for my next car. More

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Good, friendly service. I have a good experience buying my car. All of the involved staff members were friendly. James the salesman went out of his way to ensure I had a go I have a good experience buying my car. All of the involved staff members were friendly. James the salesman went out of his way to ensure I had a good experience. More

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Great customer service. From the time I ordered the truck to the time I picked it up everything went smoothly. Terence did a nice job with preparation and was very helpful. From the time I ordered the truck to the time I picked it up everything went smoothly. Terence did a nice job with preparation and was very helpful. More

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Great experience! This was my first time buying a brand new car, and my first time buying from a dealership. Terence was extremely personable and professional, and work This was my first time buying a brand new car, and my first time buying from a dealership. Terence was extremely personable and professional, and worked hard to make sure I got exactly the car I wanted. He was there for me every step of the way, always returned phone calls quickly, and checked in with updates as things progressed. Terence made my car purchase a great experience! More

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Excellent follow through and customer service We had a great experience in working with Terrance Brake, an excellent salesman who went out of his way to look for a car that would fit our needs and We had a great experience in working with Terrance Brake, an excellent salesman who went out of his way to look for a car that would fit our needs and follow through with us! The pricing on this car at Lithia Toyota in Billings was enough for us to make a drive from Bozeman to purchase the car. We had looked all over the state and other states to find our car, but in the end, the customer service we experienced and their willingness to work with us on the price won out! More

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Great people! Everyone went out of the way to make this process a great experience! Very friendly and professional. I will definitely go back for my future vehicl Everyone went out of the way to make this process a great experience! Very friendly and professional. I will definitely go back for my future vehicles! Thank you guys so much! I love my Tundra!! More

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Costco Purchase The dealership and its staff were very good about keeping in contact and explaining all the steps of the sales process. The Costco program made it str The dealership and its staff were very good about keeping in contact and explaining all the steps of the sales process. The Costco program made it stress free to haggle and Terrence was very good about explaining the pricing and discounts. Brittnee did a wonderful explaining all of my Tundras features and I drove off knowing how to utilize everything in my new truck. More

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