Teresa King | Page 15

We started out looking for a used CRV. We found one at Ed Martin Honda that we thought was "it", but had to sleep on it.We stopped in at IndyHonda on our way home, having been out to several Honda dealer alr Martin Honda that we thought was "it", but had to sleep on it.We stopped in at IndyHonda on our way home, having been out to several Honda dealer already.There was one on the lot that was comparable to the Ed Martin CRV but priced higher.We did not go in to talk to a salesman, but headed home to look for an internet price on the IndyHonda CRV.We emailed for a price and T. K. King promptly responded.We also emailed her about the discounted price for public school employees.She was again prompt in response.We stopped in the next day to test drive the IndyHonda CRV, but found that the Ed Martin CRV road smoother and was a bit less in price.Went off to Ed Martin for another look and probably buy, but it had sold after we left the day before.The Ed Martin salesman suggested we consider a pricing a new one.We had not considered a new CRV thinking it would be priced out of our comfort zone.We were surprised that there was not much difference in the new and used, but Ed Martin did not have exactly what we wanted on the lot and would have to find one.We called T. K. to see if she could price one for us and headed back to IndyHonda.T.K. had a better price and worked with us on some accessories we wanted as well. She is the BEST salesperson we have ever dealt with in all our years of car shopping.She was prompt on every answer to our inquires and the best thing of all was she did not have to get up and ask the manager about anything having to do with pricing.We were not handed off and made to sit waiting on answers.It was by far the best customer service we have ever had in any dealership.The price we came away with was not just "good" but really "very good".The only reason it is not "great" is because, well, cars are EXPENSIVE!You always feel like you wish you could have spent less, but we do feel T. K. gave us the best possible deal we could have gotten anywhere on this new CRV.The only other person we had to deal with was the financial guy, Nate.He was also excellent to work with, informative but no pressure.We walked away knowing that when we need to make our 6th Honda purchased (this was our 5th Honda we had bought over the years)we will give IndyHonda the first and last effort to once again have our business. Hopefully T. K. is still selling cars when our '03 Pilot wears out! More

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Ken, I wanted to take a minute to express my sincere Ken, I wanted to take a minute to express my sincere thanks to everyone involved in my purchase. I was very impressed with the sincerity, profess Ken, I wanted to take a minute to express my sincere thanks to everyone involved in my purchase. I was very impressed with the sincerity, professionalism and the friendly, welcome demeanor of everyone involved. From my initial contact with Josh and yourself, to Theresa and the used car sales manager to Eric and the service department as well as your financial person, everyone was exceptional. It may be an unusual sentiment but I actually enjoyed the entire process! Sincerely, Tim Sanders More

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The whole experience was absolutely wonderful. I absolutely love my new Honda Accord. It was the first time that I ever walked away feeling good about my new car purchase. Everything was absolutel absolutely love my new Honda Accord. It was the first time that I ever walked away feeling good about my new car purchase. Everything was absolutely wonderful, and T.K. King is wonderful to work with. More

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