I've been in the car business for over 22 years. I love working with our customers and meeting new people. I am married for almost 19 years to my husband Butch who also works for the Shields family in Paxton. I have 3 children, all married to wonderful spouses and I've been blessed with 6 grandchildren. College age to junior high. One of my hobbies, other than grandchildren, is singing. Something many people don't know is I sing in church and occasionally with the Marvin Lee Band. If I can ever be of any assistance to you, please don't hesitate to call on me.
Read moreDealership Experience
9 yrs, 11 mos
330 Reviews
Write a Review330 Reviews of Teresa Smith
April 19, 2024
Very very helpful showed me everything I needed to know on my new vehicle and was very informative on how to use everything on the new vehicle on my new vehicle and was very informative on how to use everything on the new vehicle More
Other Employees Tagged: Rick Shields
April 10, 2024
Absolutely wonderful people, from the sales, to parts, to service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. service to finance and insurance, everyone was extremely nice, friendly, efficient, and welcoming. I have never had this happen at any dealership. This is the only reason I bought a new Ford product, the way the dealership handled the entire process. More
Other Employees Tagged: Terry "TNT" Twitchell, Rick Shields, Dale Scudder, Scott Lackey, Kory Miller
April 07, 2024
I dealt with Terry Twitchell. He and everyone at the dealership were just wonderful. I would not have purchased a Ford product if it were not for this dealership and the people He and everyone at the dealership were just wonderful. I would not have purchased a Ford product if it were not for this dealership and the people I dealt with. More
Other Employees Tagged: Terry "TNT" Twitchell, Craig Fanning
March 29, 2024
Outstanding place. Salesperson David Cassout was supremely helpful in our search for a great used car; he went above and beyond to explain newer cars’ technology to us Salesperson David Cassout was supremely helpful in our search for a great used car; he went above and beyond to explain newer cars’ technology to us and asked useful questions to help us make a decision that was right for us. Also, service dept. personnel have taken great care of our old Ranger (which we’ve brought there for 10+ years). Finance manager Theresa is fantastic, too. Highly recommend Shields — friendly, informative, experienced people. More
Other Employees Tagged: David Cassout
March 28, 2024
Avoid the service department. Already taken a month for repairs, still don't have the car back. Already taken a month for repairs, still don't have the car back. More
Other Employees Tagged: Terry "TNT" Twitchell, Scott Lackey, Kory Miller
March 23, 2024
Dealership was very thorough and courteous from the owner, salesman, business manager to the service department. owner, salesman, business manager to the service department. More
Other Employees Tagged: Rick Shields, Scott Lackey
March 22, 2024
the staff at Shields was wonderful. Easy to work with and very knowledgeable. I appreciate all that Robert did to get me into my new Chevy! This place was amazing and I will be using th Easy to work with and very knowledgeable. I appreciate all that Robert did to get me into my new Chevy! This place was amazing and I will be using them again in the future! More
Other Employees Tagged: Rick Shields, Robert Seiler
March 09, 2024
One the best dealership experiences ever. I’ve bought over 20 cars in my lifetime and this rates as one of the best. I’ve bought over 20 cars in my lifetime and this rates as one of the best. More
Other Employees Tagged: Terry "TNT" Twitchell, Rick Shields , Craig (Sales Manager)
March 05, 2024
Noah and Teresa did a fine job of selling and informing us. I was not happy having to pay $300 for a second key for our purchased vehicle. This should have been provided. us. I was not happy having to pay $300 for a second key for our purchased vehicle. This should have been provided. More
Other Employees Tagged: Rick Shields, Kory Miller