Terra Doggett | Page 5

Through, fast and on point. I wouldn’t take my car any place else. Very pleased. I wouldn’t take my car any place else. Very pleased. More

by flyingphotosbybt Verified Customer Verified Customer

Print

Good service and friendly people. On time as promised. Thanks for your service God bless America On time as promised. Thanks for your service God bless America More

by dbarr2 Verified Customer Verified Customer

Print

Very pleased with my service I look forward to future visits. Thanks for my great service visits. Thanks for my great service More

by ASHMATMAR Verified Customer Verified Customer

Print

Friendly, competent personnel. Facilities were very clean and adequate while waiting for the service to be completed Facilities were very clean and adequate while waiting for the service to be completed More

by RPDEBEN Verified Customer Verified Customer

Print

Great service I am very good at their jobs and they understand the needs and wants that she would like to have in a vehicle and if any repairs in their services, they’d be willing to help you out with understand the needs and wants that she would like to have in a vehicle and if any repairs in their services, they’d be willing to help you out with that as well More

by XmenKombat Verified Customer Verified Customer

Print

Great place i believe they try to make sure their customers are happy with the service they provide customers are happy with the service they provide More

by ANGELWATSON2411 Verified Customer Verified Customer

Print

Excellent service. Amazing people. I did have to sit for a good amount of time but the manager explained why to me. Amazing people. I did have to sit for a good amount of time but the manager explained why to me. More

by cassandrab0613 Verified Customer Verified Customer

Print

This was the worst experience we have ever had at any dealership!! I had an appointment to drop off the Santa Fe that was having transmission problems on a Wednesday for 9am. I dropped it off Monday, 2 dealership!! I had an appointment to drop off the Santa Fe that was having transmission problems on a Wednesday for 9am. I dropped it off Monday, 2 days early. The car was not even looked at for 2 weeks. How do I know you ask? Well the app on my phone lets me know everything, even though I was being told by the service writers and service manager that it had been checked and awaiting a decision from the factory/warranty department. That was just the first lie. In the almost third week I’m being told that it was still awaiting a decision. That was another lie, it still hadn’t been touched, still sitting in the same place and doors were never opened, app tells me everything. Towards the end of the third week I showed up at the service department and asked to see the service manager. I spoke with Chris Green, and he said they got it checked out and the transmission was going to be replaced and that it was ordered and would be in by the following Monday and it shouldn’t be a problem getting the car back by Wednesday. The tranny came in Monday like he said, the service writer told me they had it in the shop and were getting started on it.. another lie! Again the app tells everything. That caused my CEO/President, to have to use one of the fleet cars to go on his family vacation for Christmas instead of his. The care wasn’t actually pulled into the shop until Monday afternoon the following week. So at this point we are over a month into this for something that only takes 4 hours to pull a transmission and for hours to install a new one, according to YOUR mechanics repair manual. As you can see we are not happy at all with the service we received. Being in Business ourselves, we understand things go wrong, things get forgotten about and pushed to a back burner sometimes. That’s business! But what you NEVER DO IS LIE to the customer! We are now looking at other avenues for our fleet and corporate vehicles. More

by BARRY40 Verified Customer Verified Customer

Print

My vehicle has always been serviced by Hyundai, a professional dealership. I have been very pleased with my service at Hyundai for the past 5 years.. Thanks for great service. professional dealership. I have been very pleased with my service at Hyundai for the past 5 years.. Thanks for great service. More

by ROSEMC1109 Verified Customer Verified Customer

Print

Awesome organization, very smooth operation as far as getting in and out and scheduled. We dropped our vehicle off the night before, and it was ready when promised the next day. Keep up the good work! getting in and out and scheduled. We dropped our vehicle off the night before, and it was ready when promised the next day. Keep up the good work! More

by SLOTMAN15 Verified Customer Verified Customer

Print