Terrence Manning
Terrence Manning at City KIA of Greater Orlando

Terrence Manning | Page 2

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Terrence Manning

January 26, 2026

Dealership Rating
Employee Rating

The staff is helpful however they tend to forget minor things. For example, I’ve come for oil change and on multiple occasions they don’t reset the meter. To reset they expect me to come back in. I live t More

by rstrigs47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 29, 2026

City KIA of Greater Orlando responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn we didn't meet your expectations, we'd love to try to turn things around and make sure this doesn't happen again.

January 16, 2026

Dealership Rating
Employee Rating

Terrence Manning was very patient and answered all of my questions. He spent hours with me and took me on multiple test drives. Terrance also followed up with me several times I after I left the dealershi More

by Susie H
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Jan 17, 2026

City KIA of Greater Orlando responded

Here at City KIA of Greater Orlando, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 16, 2026

Dealership Rating
Employee Rating

THEY GAVE US AMAZING SERVICE! WOULD DEFINITELY RECOMMEND TO OTHER GUEST! Thank you Kia for your help! More

by JAVERY.CLAYTON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

December 04, 2025

Dealership Rating
Employee Rating

Very Help full especially Terrance He went above and beyond! Process was easy and they seemed fair and above board More

by PRIVACY57
Recommend Dealer
Yes

Other Employees Tagged: Terrence Manning

Dec 04, 2025

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

November 19, 2025

Dealership Rating
Employee Rating

Muy bien gracias un buen servicio Estoy muy satisfecha y Gradecida Me gusta su servicio More

by Betty chacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2025

Dealership Rating
Employee Rating

T was tremendous. He was a pleasure to work with, and made a day that was too long more pleasant. Service dept not at all sufficient! Certified car?!! Most concern More

by JHARROP
Workmanship
Recommend Dealer
No

Other Employees Tagged: John Murphy, Robert Oertle , Finance guy (can’t think of his name) was 5 star as well.

Oct 29, 2025

City KIA of Greater Orlando responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 02, 2025

Dealership Rating
Employee Rating

Good dealership. No complaints yet. Always on time. I recommend this dealership, they have nice vehicles More

by KOLSONPSALMO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

Oct 03, 2025

City KIA of Greater Orlando responded

Kolson, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

September 21, 2025

Dealership Rating
Employee Rating

Simple and honest They were prepared when I arrived. Appreciate the transparency! Everyone was knowledgeable and shared in a way it was easy to understand More

by CYAMILGARCIA
Recommend Dealer
Yes

Other Employees Tagged: Terrence Manning

Sep 21, 2025

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

September 19, 2025

Dealership Rating
Employee Rating

The customer service was superior oh I can't forget about Mr.Joe and Ms.Aleshia great service great ppl. More

by BCLERGE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

Sep 19, 2025

City KIA of Greater Orlando responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 17, 2025

Dealership Rating
Employee Rating

The people are great the service center not so much , they should have drinks and snacks for the people while they wait More

by nictaylorr42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Monsalve

Sep 18, 2025

City KIA of Greater Orlando responded

Hello, Thank you for your time and feedback. We are pleased to hear that our entire team was able to help from the start to finish just had an issue with the service center. We understand your concerns and questions, we would like the opportunity to speak to you. Please give us a call at our dealership and ask for the Service Manager. We would love to further assist you.

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