Terrence Newell | Page 8

Had the best car buying experience. Ever. I just purchased a 2016 Equinox. We went in on Memorial Day to test drive. Our sales rep Terrence Newell greeted us without making us feel the typic I just purchased a 2016 Equinox. We went in on Memorial Day to test drive. Our sales rep Terrence Newell greeted us without making us feel the typical pressure I've experienced in the past at other dealerships. He asked great questions and helped narrow down vehicle choices that fit our budget. Sales manager Latif Kalic helped us further in our decision process and went above and beyond to earn our business. Lastly Bill Lucey in finance helped explain the finance process and was very personable and honest. The team working with us all went above and beyond. I was initially dreading the car buying process, but they made it painless. I would highly recommend Dick Wickstrom Chevrolet to my family and friends. 12 out of 10 stars!!! More

Report | Print

Great place to buy from Everyone was very friendly and helpful. Made me feel very welcome and took the time to explain everything to me. Great customer service & team. Ever Everyone was very friendly and helpful. Made me feel very welcome and took the time to explain everything to me. Great customer service & team. Everyone fro the salesman to the finance manager were great. More

Report | Print

Other Chevy delaerships should take lessons from Wickstrom Service was great! As always, the employees were courteous and professional. Would have given 5 stars but there's always room for improvement Just Service was great! As always, the employees were courteous and professional. Would have given 5 stars but there's always room for improvement Just need to make sure there is fresh coffee made for us coffee drinkers while waiting. Thanks! More

Report | Print

Impeccable Your sense of being the number one priority ,the moment you arrive ,is quite apparent - If you're looking for a dedicated-Five star establishment, go Your sense of being the number one priority ,the moment you arrive ,is quite apparent - If you're looking for a dedicated-Five star establishment, go no Further. Jlh Hus More

Report | Print

Terrence went above and beyond to get us the car we wanted at the price we wanted. Everyone was helpful and straightforward. We will recommend Wickstrom to all of our friends. wanted at the price we wanted. Everyone was helpful and straightforward. We will recommend Wickstrom to all of our friends. More

Report | Print

Terrence went out I was way to keep me informed of what was going on and all the information on the new vehicle that I was purchasing and how to set it all up and make sure I was completely satisfied I wou was going on and all the information on the new vehicle that I was purchasing and how to set it all up and make sure I was completely satisfied I would recommend this dealership to anyone for the service and friendly atmosphere They went over and above More

Report | Print

Excellent service...No hassel. In and Out without the hours of waiting/playing the game. Also had a technical issue. There was nothing but help from the management. Thanks for the great experience! hours of waiting/playing the game. Also had a technical issue. There was nothing but help from the management. Thanks for the great experience! More

Report | Print

Best dealer I've dealt with in the past 20 years. The sales guys are not "pushy" like other dealers and will leave you alone until you're ready to buy. Have purchased 3 vehicles from this dealer in the p sales guys are not "pushy" like other dealers and will leave you alone until you're ready to buy. Have purchased 3 vehicles from this dealer in the past 2 years and have had a great experience each time. Their service dept. is great also, they will tell you what you're vehicle needs and not try to sell you unnecessary stuff. More

Report | Print

Terrence provided helpful assistance with the car's features and operation. Especially helpful was the Bluetooth pairing and OnStar setup. Most appreciated were the things that the dealer did not do: N features and operation. Especially helpful was the Bluetooth pairing and OnStar setup. Most appreciated were the things that the dealer did not do: No "hard sell" on accessories, financing, or extended warranty and no extended waiting while the sales person "consulted" with his manager. I liked the direct and honest manner in which questions were answered and options were presented. More

Report | Print

I was referred to this dealership by my brother in law. They were great and treated me as if I were a friend of theirs! I went an hour before they closed not realizing thry closed at 8 and I did not get ru They were great and treated me as if I were a friend of theirs! I went an hour before they closed not realizing thry closed at 8 and I did not get rushed to finalize or feel pressured in any way. For future car purchasing I will go back and will refer more friends to go there! More

Report | Print