Terrie Horton | Page 78

Non Pressure Environment, Happy with the Upfront Prices I had a fairly easy experience buying my new 2019 Encore at the dealership. They by far had the best prices in my area and gave me a fair value for my I had a fairly easy experience buying my new 2019 Encore at the dealership. They by far had the best prices in my area and gave me a fair value for my trade in right off the bat. I also appreciated that he did not try to upsell me and got me the car that I requested. I was particular on color and while they had more of another color, he got me the one I wanted. Overall, my only complaint would be that fiance did not seem aware of all of the varying fiance deals and incentives on my particular car. However, this might be unreasonable given the number of vehicles. My only counter to this would be that they claimed to be the biggest Encore dealer in the nation, so the financing on the Encore should be common knowledge. I also found the whole optional warranty picking process and details a bit convoluted and wish my bill of sale more straight forwardly stated what I paid for the actual car, not everything lumped together weird. More

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Great Experience The Robert Brogden Staff got me out from under a high mileage vehicle and into a new truck with 150K warranty without any hassle. They made a life The Robert Brogden Staff got me out from under a high mileage vehicle and into a new truck with 150K warranty without any hassle. They made a life-long customer out of me! Thanks, Pres! More

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Quick and easy going Pres Taylor took care of me and did a great professional job. Very nice gentleman. Very nice store with a wide selection of vehicles I would highly r Pres Taylor took care of me and did a great professional job. Very nice gentleman. Very nice store with a wide selection of vehicles I would highly recommend this dealership to everybody. More

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Efficient Experience Pres and the team made our purchase quick and painless. Thank you for the time. We would definitely be willing to come back and shop here again. Pres and the team made our purchase quick and painless. Thank you for the time. We would definitely be willing to come back and shop here again. More

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Pleased I called about a truck they had listed online Pres had it ready when I pulled in. Test drove it, wanted it, gave me a no haggle price and i drove off I called about a truck they had listed online Pres had it ready when I pulled in. Test drove it, wanted it, gave me a no haggle price and i drove off with it. More

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new truck purchase Very pleased with my new truck. My salesman was very knowledgeable and treated me with respect, I would recommend this salesman to anybody. Jeff wante Very pleased with my new truck. My salesman was very knowledgeable and treated me with respect, I would recommend this salesman to anybody. Jeff wanted to get things done for me. More

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Jeff was my sales guy and I'm still in awe of his salesmansh Absolutely awesome! Jeff is a great listener and very prfessional. He could tell right away that I wanted options. Two words...he delivered. Thanks Je Absolutely awesome! Jeff is a great listener and very prfessional. He could tell right away that I wanted options. Two words...he delivered. Thanks Jeff. More

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Jeff is a man of his word When I thought of buying a truck online it was a bit unnerving. Dealing with Jeff and Robert Brogden Auto was a great experience. Thanks When I thought of buying a truck online it was a bit unnerving. Dealing with Jeff and Robert Brogden Auto was a great experience. Thanks More

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Very helpful and courteous no pressure Friendly and helpful service didn’t feel pressured Everyone was very nice and worked to get us a deal we felt comfortable with. Would recommend Friendly and helpful service didn’t feel pressured Everyone was very nice and worked to get us a deal we felt comfortable with. Would recommend More

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Great experience! Bob was great to work with and the buying experience was very smooth! We were very satisfied and will be going back in January to buy a truck from Bo Bob was great to work with and the buying experience was very smooth! We were very satisfied and will be going back in January to buy a truck from Bob. More

by STACEY.STROH Verified Customer Verified Customer

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